Suwanee, Decatur & Marietta Auto Repair

8247 reviews
4
Memorial Drive

I brought my car in on a Friday. Before I came I did some research to estimate what the problem could be and how much it would cost me. It was my suspension and shocks as I suspected. It was a big job. I didn't know it would take all day to do it but he had a lot to do. The only complaints I have are these: He took all day which I found out was an all day job. However I had things to do that day and needed my car but I couldn't finish what I had to do. He didn't reset my oil reading. He didn't put enough air in my old tire or reset the tires low light.He did not go above and beyond. As a female customer, that is what I look for. The men in the shop where great. Jeff and Mitch was great. Jeff took me home cause he knew it would take awhile. We had small talk and he was very nice. Mitch cracked jokes. He's a jokester. If I go back there I would expect above and beyond service from the mechanic. Reset my warning lights and try not to take all day. I spent $2k That's all.

Thank you for sharing your experience with us, Masika. The Neighborhood Tire Pros & Auto Service team strives to complete our services in a timely manner and we apologize for the inconvenience. We are glad Jeff and Mitch provided a good experience at our shop. We hope to see you again to provide you with the excellent service we are known for. Take care!

- Memorial Drive
5
Memorial Drive

Excellent service, customer friendly!

Thank you so much for your glowing review, William! We are thrilled to hear that you had an excellent experience with our team at Neighborhood Tire Pros & Auto Service - Memorial Drive. Providing top-notch service and creating a customer-friendly environment is our top priority. We look forward to serving all your automotive needs in the future. Have a fantastic day!

- Memorial Drive
5
Memorial Drive

Simon, thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience at Neighborhood Tire Pros & Auto Service. Our team takes pride in providing exceptional service to our customers and we are happy to know that we met your expectations. We truly appreciate your kind words and hope to see you again soon. Thank you for choosing us as your go-to auto service provider. Have a fantastic day!

- Memorial Drive
4
Memorial Drive

Quick service-competent associate-job well done. Will return as need arises

Thank you for taking the time to leave us a review, Ernest! We are glad you had a good experience at Neighborhood Tire Pros & Auto Service. Our team looks forward to working with you again for future automotive needs. Take care!

- Memorial Drive
5
Memorial Drive

I also have a great experience at Neighborhood Tires. They are great about telling you if a particular service is critical or optional - which creates a sense of trust that I appreciate. They also do their work quickly and thoroughly, and the waiting area is comfortable and has places to work, if needed. Highly recommend!

Melanie, thank you for supporting our family-owned auto shop! The Neighborhood Tire Pros team was happy to help with your repairs. We are glad you found our waiting area comfortable during your visit as well. We hope to see you again for future automotive needs. Have a great day!

- Memorial Drive
5
Memorial Drive

My car is running smoothly thanks to them!

5
Memorial Drive

Thank you for your 5-star review, Letha! Our team works hard to provide top-notch service to all our customers and we are thrilled to see that it reflected in your recent visit. If you need anything else in the future, please don't hesitate to reach out.

- Memorial Drive
5
Memorial Drive

They operate in a spirit of Excellence! A Great place to be Serviced.

Thank you, Patricia, for taking the time to leave us a review. Our team at Neighborhood Tire Pros & Auto Service in Avondale strives to provide top-notch service to all our customers and we are glad this was your experience. Our team looks forward to working with you again for future auto repairs. Take care!

- Memorial Drive
4
Memorial Drive

Great shop, they do honest work. Unfortunately I had to stop coming here due to how busy they are. Often they would not be taking appointments when I needed service done.

James, we are glad you've always had a great experience at our shop. We are sorry to hear of your troubles making an appointment. We strive to get our customers an appointment in a timely manner. Please give us a call at 404-809-3975 to discuss this.

- Memorial Drive
5
Memorial Drive

I cannot express enough gratitude for the outstanding care and empathy shown by everyone at Tires Pro during my recent experience. The genuine concern and professionalism immediately put me at ease. I’m truly grateful for their exceptional service.

Thank you so much for taking the time to share your experience at Neighborhood Tire Pros & Auto Service - Memorial Drive. We are thrilled to hear that our team was able to provide exceptional service and put you at ease during your recent visit. Your kind words and 5-star rating mean the world to us. We truly appreciate your support and look forward to serving you again in the future. Take care!

- Memorial Drive
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