Memorial Drive
Good service! My vehicle drove better than it has in a while since my alignment and the purchase of new tires. The reason for docking 1 star was that the customer service agent had a real attitude with me when I first arrived. He did respond a little more friendly and receptive upon my exit.
Thank you for the honest feedback, Alesia. We’re glad to hear your vehicle is driving better, but we’re sorry your initial experience with our team didn’t meet expectations. We appreciate you bringing this to our attention and will use it as a coaching opportunity to ensure every customer feels welcomed from start to finish. We hope to continue earning your trust on future visits.
- Memorial Drive