5
Memorial Drive

5
Memorial Drive

5
Memorial Drive

Thank you so much for your 5-star review, George! We are glad you had a great experience at Neighborhood Tire Pros & Auto Service in Decatur. Our team is dedicated to providing top-notch service and we are happy to know that we met your expectations. We appreciate your support and hope to see you again for any of your future auto service needs. Drive safely!

- Memorial Drive
5
Memorial Drive

Professional and right on time with my vehicle an hour early. Thanks for a great job I have to come thru again a very satisfied customer 😀 👍

Thank you so much for your kind words, Anthony! Our team takes pride in providing professional and timely service to our customers. Thank you for choosing us for your auto service needs. Drive safe!

- Memorial Drive
5
Memorial Drive

Neighborhood tire pros always gets the job done for me I needed struts mine were worn they replaced them no more clunking noise.

1
Memorial Drive

I work/live within miles of this location. Today my coworker had an emergency/flat tire today and the young lady at the front was inconsiderate and rude! If it was up to her my friend would be stranded on the side of the road!!! I live only 1 mile away but would never come here because of this. Her behavior was unacceptable.

Patti, we were more than happy to help. Unfortunately, we couldn't assist right away as we had other customer's to attend to. Our team was happy to help swap to the spare once we had a free moment at the end of the day. Our store manager did not want to leave you and your friend stranded, we had other customers in line when you came in at 4 PM. If you have any questions, you can give us a call at 404-809-3975. Thank you.

- Memorial Drive
5
Memorial Drive

Thank you for the 5-star rating! We are glad you had an excellent experience at our auto shop! We always put our customers first to provide them with great services. Our team hopes to see you again for future repair needs. Take care!

- Memorial Drive
5
Memorial Drive

Needed windshield wipers replaced and they were professional and crazy fast. In and out in 10 minutes.

Thank you so much for taking the time to share your positive experience at Neighborhood Tire Pros & Auto Service on Clairemont Avenue. We are thrilled to hear that you found our team to be professional and efficient in replacing your windshield wipers. Customer satisfaction is our top priority and we are delighted to have met your expectations. Thank you for choosing Neighborhood Tire Pros & Auto Service!

- Memorial Drive
2
Memorial Drive

I'm disappointed that my experience of Neighborhood Tire Pros is so different than other's. I bought a used car and the previous owner had been taking the vehicle to Neighborhood Tire Pros. Even though it was clear across the city for me, I thought it would be a good idea to continue bringing the car to them. My experience thus far has incorrect and expensive diagnosis and changing prices. For example, I was experiencing some brake squeaking which I figured was brake pads. But Neighborhood's diagnosis said the squeaking was a CV axle, specifically saying the brakes were fine, with a replacement cost quoted of $613, which I could not afford at the time. When I called back a few days later after payday, the quote had gone up to $750, so I took it to another mechanic, who swore it was the brake pads but noted that the CV Axle was also due for replacement. He replaced it for me for $325. As he predicted, I was still having squeaking brakes. I took it back to Neighborhood - they did another inspection and this time said I needed strut replacement to the tune of $1,032. I swore to the tech it was the brakes, and he adamantly disagreed. I didn't understand why the diagnosis for the same problem would've changed from tech to tech with only a few weeks difference. In any case, I took it to the other mechanic, he replaced the brake pads for a couple of hundred, showed me the worn brake pads, and I was good to go. With an older vehicle, I'm sure there's a lot I could be replacing. I need a mechanic to tell me when something is urgent, and that diagnosis should be accurate, especially when it's something as simple as brake pads. Neighborhood Tire has been good with tires and I'll continue to bring my vehicle for the tires since those are under warranty. I wish I could trust them for other work. Notably I emailed this to them several months ago and never heard back. 🤷🏻‍♂️ Be sure to sort reviews by lowest before you pay for a big repair - sometimes you can't trust negative reviews, but this kind of mis-diagnosis seems common. Maybe they just need a new brake tech who knows.

John, we are sorry to hear of your negative experience. During your inspection, we did not see your brakes as an issue. Due to the age and mileage of your vehicle, we recommended other services. We apologize for missing your email. Please give us a call at 404-809-3975 to talk about this issue more in-depth. Thank you.

- Memorial Drive
5
Memorial Drive