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5
Memorial Drive

Excellent service

1
Memorial Drive

Very professional service. You can tell that the business is well managed. Update: after I got home and tried to remove my wheel I found out the technician had used an impact wrench to tighten the lug nuts. I broke a breaker bar trying to loosen the lug nuts and had to return to have them torqued correctly. I would never have been able to change a tire on the road. An impact wrench should never be used to tighten wheels. Apparently their computer is incorrect as to the torque. It showed 120 lb/ft when it is actually 120 nm. This correlates to 89 lb/ft.

5
Memorial Drive

Hi, Tim! Thank you for sharing your feedback with us. We're honored to have earned your five star review and hope we get the opportunity to work with you again in the future.

- Memorial Drive
5
Memorial Drive

Very helpful and timely service.

5
Memorial Drive

Got an oil change and emissions inspection. Everyone was professional and courteous. I recommend these guys to all.

5
Memorial Drive

So, 3rd shop I took my SUV into. First one was a transmission place. Ope, it's the transmission, gonna cost you 7k. second was the Ford dealership. Ope, nothing wrong, just needs a firmware update for a problem you don't have. Took it her because of a friend's recommendation. Staff are great and personable. They said they saw the transmission fluid is bad also (like the first place, Ford I guess is color blind). Suggested a flush first which may or may not kill it. 50/50 chance it would do damage and kill the transmission or make things better. I'm of the mindset that once you have brown Transmission fluid and shifting issues, is only a matter of time before it's gotta be rebuilt. Whatever, let's do the flush. If it's gonna die, it's gonna die. (130k miles on the SUV so yeah). Drove it home from Decatur to Conyers, no issues. Drove it on errands several times so far, no issues. Going to take it back in 2 weeks to see what the fluid looks like and if I experience any issues, but overall, these people seem trustworthy to me. They are now my shop of choice.

We appreciate you coming to see us for a third opinion, Josh! We're especially grateful you found us based on a recommendation. It was a pleasure working with you and we're happy to hear we've earned your trust. It's wonderful to hear your SUV is performing well so far, but we're still looking forward to seeing you in a few weeks to check things out. If you have any questions or concerns sooner, please don't hesitate to contact us.

- Memorial Drive
5
Memorial Drive

Everyone was helpful, informative and quick. Great service.

5
Memorial Drive

Always provide good service.

1
Memorial Drive

Very over priced

We're sorry to hear you were dissatisfied with the cost of our services, Daniel. We'd be happy to discuss them with you if you care to learn more! Feel free to reach out to our Operations Manager, Elvis, by calling (404) 809-3975. Thanks for sharing your honest review with us.

- Memorial Drive
5
Memorial Drive

I’ve been coming to this location for a long time to have my vehicle serviced. I’m always pleased when I leave. The employees are always courteous and very helpful. I will continue to come as long as you’re open.