Suwanee, Decatur & Marietta Auto Repair

I took my dodge Journey in this shop 6 times to get the same problem fixed, (because I have a warranty on the parts) and yet the problem is still there. My truck is still leaking antifreeze. After each time I take it there, they say the problem is fixed…but it’s not. They keep having the same mechanic to fix my truck after I politely asked them to not put him on my car. I spent a lot of money on parts, labor, and wasted time on them just to fiddle around and not do what they were suppose to do. I refuse to take my truck back to this shop just so I can waste more time, money, and missing work just for them to screw up again…So now I have to take my car to the dealership, spend hundreds of more dollars for them to fix what Goodyear was suppose to fix. And I spent $28 on windshield wipers on November 1st, just for the driver side one to fall off as I’m driving in rain heading to Ohio on November 21st. Smh Never going to this shop again. Picture was taken this morning(November 29th) Customer service was cool, I just got ripped off. EDIT on 12-13-23: I never received a call from y’all about rectifying the issue. Not one call, voicemail, etc. I know this because I pulled up my call history and phone bill. So, for y’all to respond with that false statement tells me all I need to know about this shop. A bunch of liars. Thanks but no thanks.

The service was done professionally and quickly.

If I don’t go to my dealership, I come here first. Good customer service.

Mitch was the most helpful! I have a warm smooth ride and service was great. Thanks.

My car needed a new belt and it was pretty bad and they fixed my car in about an hour. The service was great from beginning to end this was my third time coming here and I will be back.

Friendly and quick service!

I like this place. They never try to talk me into spending a bunch of extra money and I have never had a problem with the work I have had done. Been going here 7 years. I would like to change my review. My stepdad tried to help me out by paying for my oil change and telling them to give me a tune-up. I had just spent $1,700 at the dealership and I did not need new spark plugs and wires, but instead of going into the computer and seeing what I actually needed, they charged him $200 diagnostic for something minor and he spent an additional 300 for some other thing. Most places waive the diagnostic if you buy other services . and then there was a problem with one of the spark plugs I didn't need in the first place. When I brought it to two different employees attention, they just offered to fix the spark plug. Even if they had thrown in a tire alignment or one of the many other things I actually needed on my car or given me a coupon, I would have just been more satisfied that I had received customer service or been heard. This place was where I used to go, but no longer

Tanner, Corey and the rest of the team ate courteous and efficient. I appreciate their attention to my questions and the follow-up.

Always quick and helpful