5
Memorial Drive

Great service and got me back on the road as promised within 24 hours. I had to get a tire on a rim because I hit a pothole just a few days before I went out of town. However being so close to the location and even more so than being efficient really helped me out… Keep up the good work!

5
Memorial Drive

First time at this car repair shop and I have to say I’m very impressed with the prices and service. Very organized setup, I didn’t set up an appointment and I still got done in a reasonable timeframe, I’ll be coming back for more future services.

Thank you, Danela! We take pride in our customer service and appreciate you putting your trust in us. We appreciate your business and look forward to working with you in the future!

- Memorial Drive
5
Memorial Drive

Excellent. Great people!

We do our best to make sure each customer receives quality service, Jim! Thank you for the 5-star review!

- Memorial Drive
5
Memorial Drive

The staff are very nice. My wait time wasn’t very long.

Thank you so much, Sophia! We appreciate you choosing us for your auto service needs and are happy to hear you were happy with our customer service! We will see you again!

- Memorial Drive
5
Memorial Drive

My car was checked for brake services one late afternoon, diagnosed, parts ordered and job was promised to be ready early the following morning after delivery of parts. Everything went as promised by mechanic and his work was very timely and efficient! All I can is amen and thank you so very much for job well done!

Malissa, thank you for your 5-star review and for putting your trust in us! We take pride in our customer service and appreciate you putting your trust in us. We look forward to seeing you next time!

- Memorial Drive
5
Memorial Drive

A plus service I will use again

We really appreciate your feedback, Robert. Thanks for the review and your business!

- Memorial Drive
5
Memorial Drive

The service tech Calvin did a great job notifying me about my tire while doing my alignment. Everything was done in a timely manner great service.

Thank you for the great review and feedback, Calvin! We take pride in the work we do and are so happy to hear about your experience. We look forward to seeing you next time!

- Memorial Drive
5
Memorial Drive

Service and work performed was excellent and very quick

Thank you for your positive review, Andrew! We look forward to seeing you next time and helping you again with any of your auto needs!

- Memorial Drive
1
Memorial Drive

I came to these people in April 2022 for new tires, I got a warranty and everything. Because I have a disability I don't drive as much as I used to, but I drove my car on 285 yesterday 10/10/20222 and I started experiencing frontend vibration, these people didn't balance my new tires correctly and when I took my vehicle to the them the manager refused to prioritize my vehicle despite my calling the day before to alert them of the problem and having a warranty. He started claiming they where too busy and I'd have to leave my car with them, and the manager couldn't give me a day this week that would be best for them to correct their mistake. It's far too many tire shops in Decatur to be stressed out by a cornball company with fake warranties like this and because I have to take my vehicle to a more competent company to have the problem corrected I will NEVER do business with Neighborhood Tire Pros & Auto Service again EVER!

Michael, we are sorry that you did not have a positive experience at our location. We strive to give every customer a positive experience at our shop, which is why we offered to pick your vehicle up at your house and take care of fit as soon as we could. We had worked on your tires back in April so unfortunately, the warranty had expired that this point. Please give us a call if you have any additional questions or concerns that we can address, thank you. (404) 809-3975

- Memorial Drive
5
Memorial Drive

Had a blowout while traveling through Decatur, GA. Getting a tow from AAA (my car doesn’t have spare) was a nightmare, but once the car was dropped off at Neighborhood, they worked had and fast with a turnaround of less than a half day. Super nice people. Highly recommend

Thank you for the kind words and review, Larry! Looking forward to helping you again and providing you with another wonderful experience!

- Memorial Drive