Suwanee, Decatur & Marietta Auto Repair

7643 reviews
1
Memorial Drive

I went to get an oil change and was charged 2 times notified the guy who rang me up and he said it didn’t. I showed him both charges on my text and my card app. Called the next day and he said one payment is confirmed and the other is in pending status. Still have yet to receive a refund after telling him 2x that I was charged twice while I was there. Definitely wouldn’t recommend to anyone. This could have been easily prevented if he would have been listening to understand not listening to reply. If the money wasn’t in my account to take out 2x I wouldn’t have been able to pay for the service I’m sure he didn’t think about that. If the situation was resolved before I left the building I wouldn’t be waiting on a refund after telling someone multiple times the money is gone out my account. Never again I now know where not to go.

Tania, we apologize for the inconvenience, and we are glad we could get in contact with you to talk things through. As we discussed on the phone, there was a glitch in our computer system but once it was pointed out to us we set a refund on the way which will go through once your bank is open again on their normal business hours. Again, we are deeply sorry to hear you had anything less than a wonderful experience with us. If you would like to talk anymore on your situation we would be more than happy to talk with you if you reach out to us at (404) 809-3975.

- Memorial Drive
5
Memorial Drive

Great service, they always take care of our issues in a timely fashion.

5
Memorial Drive

Excellent service, fast, professional and great price! I was on the way to a road trip when I noticed my tire had a slow leak. I thought I needed new tired, but these guys showed me my tire was in great condition, patched it and I was safely in my way in 20 minutes or so. Thanks!!! Would return . Also the road trip went great!!!

Gee, thank you for the great feedback. Our goal is to provide our customers with excellent and speedy service at all times! We are so glad you put your trust in us and we were more than happy to help you find your perfect tires! We hope to see you back in the shop sometime!

- Memorial Drive
5
Memorial Drive

For the second time, I received excellent service from the Memorial Drive location. That's 2 for 2. They went out of the way to make sure I was satisfied in a way most shops do not. I plan on being a loyal customer.

5
Memorial Drive

We do our best to make sure each customer receives quality service, Rich. Thank you for the 5-star review!

- Memorial Drive
5
Memorial Drive

Thank you for the great 5-star review, Tamara! We really appreciate your business.

- Memorial Drive
4
Memorial Drive

Elise, it was a pleasure having you in the shop! We appreciate the review, and we'll see you next time!

- Memorial Drive
4
Memorial Drive

Thank you for the review, Raymond! We really appreciate your business.

- Memorial Drive
4
Memorial Drive

Maria, it was a pleasure having you in our shop! We appreciate your business and your review. Thanks again and we'll see you next time!

- Memorial Drive
5
Memorial Drive

Thank you for the great review, James! We really appreciate your business and look forward to working with you again for any of your auto needs!

- Memorial Drive
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