5
Memorial Drive

Super friendly and great about quickly letting us know when the work is complete. Thanks for everything

Thank you, Charlie! We appreciate you leaving us a 5-star review! We will see you again!

- Memorial Drive
5
Memorial Drive

They always make sure my car is good and always let me know what I need to be fix.

5
Memorial Drive

Casey, we appreciate your support! Thank you for the 5-star review!

- Memorial Drive
5
Memorial Drive

Received Excellent customer service from the entire staff during my visit on this past Saturday. March 5th at the Memorial Dr. location. Will be coming back for future service!

5
Memorial Drive

professional as always, work completed satisfactory.

5
Memorial Drive

Excellent service and Good Quality of Service

2
Memorial Drive

I went in for a simple new set of tires with a quote of ~$500. Once I was there, I was presented with a list of additional services suggested. I saw a total price listed on the bottom of this page, which was about $135 more than the original quote, so I thought, why not. Come to find out, the total on the bottom of this page was in ADDITION TO the original quote. To my surprise when I go to pay the bill, 4.5hrs later (btw there was no warning this would take 4.5hrs, and I had an appt) the total was magically over $1300. I was a female in there alone, for what it’s worth. I misunderstood the information sure, but never was I told, “btw this total is in addition to the cost of the tires”. I am giving 2 stars instead of 1 because they did offer me pizza, since I sat there for 4.5hrs and of course didn’t bring food because what mechanic takes 4.5hrs to change some tires after all (no one warned me the “additional services” would add hours worth of time). I would not recommend this place unless you read their paperwork VERY carefully and are well-versed in the mechanic world.

Chantelle, we are deeply sorry to hear you had anything less than a wonderful experience with us. The reason for the price was because of the additional costs added to the original when our staff spoke with you about the additional issues that should be taken care of. As for the time, we will work to be better about giving time frames more clearly in our communication, we deeply apologize for the mixup and the inconvenience. We have reached out in hopes of being able to talk with you and find a positive resolution, please give us a call back so we can discuss your experience further and help out. (404) 809-3975

- Memorial Drive
1
Memorial Drive

I went to get an oil change and was charged 2 times notified the guy who rang me up and he said it didn’t. I showed him both charges on my text and my card app. Called the next day and he said one payment is confirmed and the other is in pending status. Still have yet to receive a refund after telling him 2x that I was charged twice while I was there. Definitely wouldn’t recommend to anyone. This could have been easily prevented if he would have been listening to understand not listening to reply. If the money wasn’t in my account to take out 2x I wouldn’t have been able to pay for the service I’m sure he didn’t think about that. If the situation was resolved before I left the building I wouldn’t be waiting on a refund after telling someone multiple times the money is gone out my account. Never again I now know where not to go.

Tania, we apologize for the inconvenience, and we are glad we could get in contact with you to talk things through. As we discussed on the phone, there was a glitch in our computer system but once it was pointed out to us we set a refund on the way which will go through once your bank is open again on their normal business hours. Again, we are deeply sorry to hear you had anything less than a wonderful experience with us. If you would like to talk anymore on your situation we would be more than happy to talk with you if you reach out to us at (404) 809-3975.

- Memorial Drive
5
Memorial Drive

Great service, they always take care of our issues in a timely fashion.

5
Memorial Drive

Excellent service, fast, professional and great price! I was on the way to a road trip when I noticed my tire had a slow leak. I thought I needed new tired, but these guys showed me my tire was in great condition, patched it and I was safely in my way in 20 minutes or so. Thanks!!! Would return . Also the road trip went great!!!

Gee, thank you for the great feedback. Our goal is to provide our customers with excellent and speedy service at all times! We are so glad you put your trust in us and we were more than happy to help you find your perfect tires! We hope to see you back in the shop sometime!

- Memorial Drive