5
Memorial Drive

Everyone was very professional. I dropped my car off and was a little embarrassed because my son and I just had a roadtrip and the car was still a mess. I dropped off for an oil change. But ended up getting a pair of much needed tires as well. And everything was very affordable. I will continue to frequent this neighborhood tire pros

We're so glad we could assist you with both the oil change and new tire installation, Allante! It was a pleasure working with you and we look forward to doing so again the next time your vehicle needs maintenance or repair.

- Memorial Drive
5
Memorial Drive

Quick service and took time to check air pressures and reset reminder lights

We're happy we could provide you with efficient service, Dean! We're always happy to check any components you have questions or concerns about, so don't hesitate to call us the next time your vehicle needs service. Thanks again for choosing Neighborhood Tire Pros & Auto Service!

- Memorial Drive
1
Memorial Drive

I am very disappointed in the service and the handling of addressing a repair that was needed for our vehicle. The car arrived on Friday, Feb. 25th and sat until Thurs., Mar.1st before a diagnostic was completed on the vehicle. During this time several calls were made to the shop to request for them to contact the warranty company to start a claim in which it did not take place until Fri., March 5th AFTER making a personal appearance. We were informed the diagnostic results determined it was a transmission issue which was incorrect. We were able to also find out that Quest Towing decided to drop this vehicle off at this location instead of the requested location on Clairmont Avenue because "tow companies drop off vehicles where it is convenient" although the requested location was only 9mi away. We decided to get a second opinion from the original shop we requested for the car to be towed to. Before the car was towed I paid $147.15 for a diagnostic that Failed to detect a broken CV Axle. The axle was broken and damaged. The invoice and estimate provided by this shop showed no indication of this key repair to the CV Axle that was needed.

Thank you for taking the time to provide us with your honest feedback, S. We've attempted to contact you and left a message. It is our hope you'll return our call so we can work to find a positive resolution and turn a negative situation into a positive one. Thanks again for bringing this to our attention so we can work to improve our services. We look forward to hearing from you.

- Memorial Drive
5
Memorial Drive

Service was excellent no complaints

We're very glad to hear your recent visit was an enjoyable experience, Walter! Thank you for choosing Neighborhood Tire Pros & Auto Service in Avondale.

- Memorial Drive
5
Memorial Drive

Johanna, your support means a lot to our team! Thank you for choosing Neighborhood Tire Pros & Auto Service for your vehicle's care needs.

- Memorial Drive
5
Memorial Drive

So me and my partner inherited an older car from my dad. Its a fine car but has needed alot of love and ive really come to trust this place with our baby. She's running really well and I feel like the pricing is really fair. Plus they are easy to talk to there.

Dolly, we appreciate you trusting us with your dad's car. Thank you for providing feedback on our exceptional service and competitive pricing!

- Memorial Drive
5
Memorial Drive

Your positive review means a lot to our hard-working team here at Neighborhood Tire Pros. Please consider us for additional tire and automotive services, Rose!

- Memorial Drive
5
Memorial Drive

Professional, courteous staff and first class service. Affordable - friendly - I felt like I was with family and they earned my confidence and my trust. I will be a life long customer. Thanks you guys!

That is what we like to hear, Don! Thank you for visit us for your vehicle's service needs and see you again next time.

- Memorial Drive
2
Memorial Drive

I arrived at 7:36AM they open at 7:30AM. I checked in my car in for a oil change, they gentleman who checked me in told me there is only one car in front of me. I did not leave with my car until 10:00, ridiculous. Never mind my fiancé saw the guy that was supposedly working on my car dancing beside it. When I got my car he had adjusted the radio to his channel and never bothered to take off or change his gloves so I had oil on my steering wheel, gear and door handles in and outside of the car.... even the sticker was smeared with oil...

Alisha, thank you for taking the time to provide us with your feedback so we could take appropriate action and improve our services. We're very grateful you spoke with the manager so we could find a positive resolution for you. We hope you'll come see us again the next time your vehicle needs service. Until then, take care and drive safe.

- Memorial Drive
5
Memorial Drive

Tire Pros did a great job. They always get the work done well and in a timely manner.

We appreciate your business and feedback, Henry. Thank you for choosing Neighborhood Tire Pros on Memorial Dr. for your automotive services!

- Memorial Drive