Suwanee, Decatur & Marietta Auto Repair

7709 reviews
1
Suwanee

Elvis, once again I disappointed in how you handle your service. My son paid over $100 to have his oil system flushed and changed because your company said the oil was black. Yesterday, I had a new battery installed by Bear Valley. They checked my oil and said it was black and low. When I went to discuss this with Justin, rather than offering to change the oil again and monitor it, he was dismissive and offered nothing. I have serviced no less than four vehicles and as many as five at your East Cobb facility going on 20 years. I guess I would’ve thought you would’ve appreciated my patronage more than how I was received yesterday.

We are sorry you had a bad experience at our East Cobb location. We are glad we could come to a resolution regarding the situation. If you have any questions, please give us a call. Thank you.

- Suwanee
5
Suwanee

I have been returning for excellent

5
Suwanee

Neighborhood Tire Pros are the best!!! Walked in, got my car evaluated and had the work done in a very timely manner. Plus got a ride home and back so I didn't have to wait at the shop. Thank you Daniel for being so accommodating and patient in explaining what I needed and why.

5
Suwanee

Always professional, honest and timely!

Thank you for the kind words, Ray! The Neighborhood Tire Pros & Auto Service team was happy to assist with your automotive needs. We strive to provide our customers with honest and timely recommendations regarding their vehicles. We are glad this was reflected during your visit. Our team is proud to earn your trust and look forward to working with you again. Take care!

- Suwanee
5
Suwanee

👍

Sonia, we are sorry to hear of your negative experience. We'd love to hear more about your experience. Please give us a call, and we'd be happy to help. Thank you.

- Suwanee
5
Suwanee

Great service. Thanks

5
Suwanee

Extremely helpful. Great service

Thank you for the 5-star review, Zack! The Neighborhood Tire Pros team was happy to assist with your automotive needs. Our team is always happy to answer any questions regarding your repair or maintenance services. Our team looks forward to working with you again! Take care!

- Suwanee
5
Suwanee

Great customer service! I think I found my new car maintenance facility.

Hanna, thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with our team and that you have found your new car maintenance facility. Providing excellent customer service is our top priority, and we are happy to hear that it did not go unnoticed. We look forward to serving you again in the future. Have a great day!

- Suwanee
5
Suwanee

Thank you so much for taking the time to leave us a five-star review, Jeff! We are delighted to hear that you had a positive experience at Neighborhood Tire Pros & Auto Service in Suwanee. Our team is dedicated to providing exceptional customer service and quality automotive services. We appreciate your support and look forward to servicing your vehicle in the future.

- Suwanee
5
Suwanee

Big thanks to the staff at NT, they worked me in, made another great repair and had me on my way the day before Christmas Eve. Total professional service under the most difficult times of the year, thank you again for your professionalism. It's great to have automotive techs this close to home to take care of our automotive needs. Keep up the good work, I will be back soon!

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