1
Suwanee

My SUV was leaking oil. I took it to this shop for them to diagnose and fix the issue for me. I sent my SUV to this shop 4 times for the same issue. The first time, I was invoiced $300~ and was told the has been resolved. But, it was not. The Red Check Oil light came on and the check engine light was back again on my dashboard. I took the SUV back all to be told that it will be $625 to fix the 4 Computer errors the engine is reading. The kept the SUV for 4 days and called me that it is done. I drove the SUV for 4 days and the lights were back again. I took it for the third time all to be told that it will cost about $2500 to fix the whole issue. My SUV has 294K on it and I was not willing to spend $2500 on my SUV. So I took the SUV home and then put Oil Sealer from a CarPart shop and all the lights were gone. I called the shop and told them about what I did and requested for some of the $625 to be refunded to me. But they declined my request. I took my SUV to the FireStone on Lawrenceville in Lilburn for tires. They mechanic figured out the problem of my oil leak. It was because Neighborhood Tires Mechanic put the wrong oil filter the first time I took it there for oil change. That is why the oil was leaking. FireStone replaced the filter with the Honda Approved Filter and my can is working as new. I gave this shop over 2 months to refund some of my money for an issue they created and they didn't. Please be careful when taking your vehicle to this shop.

We sincerely apologize for your negative experience at our shop. Please give us a call at 404-809-3975 so we can help rectify this situation. Thank you.

- Suwanee
1
Suwanee

I really advise going to this place. Some technicians ended up screwing up one of my homies car, completely misdiagnosing it, replacing a part with a cheap one, and skipping procedures ultimately causing his car to overheat. Its tragic, but I guess they make anybody a mechanic these days.

Kevin, we are sorry to hear your friend had a bad experience at our shop. Unfortunately, we are unable to recall this situation to contact your friend directly. Please call us at 404-809-3975. Thank you.

- Suwanee
5
Suwanee

Always a great experience

Brea, we appreciate you taking the time to leave us a review! The Neighborhood Tire Pros team is glad you had a good experience at our shop for your automotive services. We are proud to earn your trust and we hope to see you again for future service needs. Have a great weekend!

- Suwanee
5
Suwanee

Great fast and friendly service!

Thank you so much for taking the time to leave us a 5-star review, Cathy! We are delighted to hear that you had a great experience with our team at Neighborhood Tire Pros & Auto Service at our Suwanee location. We strive to provide fast and friendly service to all of our customers and we appreciate your recognition. Your support means a lot to us and we look forward to serving you again in the future.

- Suwanee
5
Suwanee

Great as always

5
Suwanee

These guys are great and true pros! I called at 9 am, dropped off my car to get the diagnostics done, they called me to communicate every step of the way giving me options and all of the information I needed to make the right choice. I got my car back by closing time, super friendly and knowledgeable service. 100% recommend and will be a regular going forward.

Thank you so much, Cat! Our team takes pride in providing excellent customer service and making sure our clients are well-informed throughout the entire process. We appreciate your recommendation and look forward to seeing you again in the future. Drive safely!

- Suwanee
5
Suwanee

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience at Neighborhood Tire Pros & Auto Service. Our team works hard to provide excellent service and it's always great to hear when our customers are satisfied. We truly value your feedback and appreciate your support. We look forward to serving you again in the future!

- Suwanee
5
Suwanee

Great service, and reasonable prices. Service reps were knowledgeable and very friendly.

5
Suwanee

Many thanks to Matt and the team at Neighborhood Tire Pros! Got my tires and tpms sensors installed quick and easy at a great and fair price! Much appreciated and I will be back.

Thank you for the kind words, Rick! Matt and the Neighborhood Tire Pros team were happy to help with your tires and TPMS sensor. Our team is proud to earn your trust and look forward to working with you again. Have a great day!

- Suwanee
5
Suwanee

Very efficient and knowledgeable!

Jessica, thank you for choosing Neighborhood Tire Pros in Suwanee for your repairs. Our team was happy to help and we are glad you received a thorough and informative service. Our team looks forward to working with you again. Take care!

- Suwanee