5
Suwanee

Quick and accurate. I have yet to have an issues with their services!

And we hope to keep it that way! Thanks for taking the time to share your feedback, Jesse! We'll always work to provide you with five-star service and look forward to seeing you at your next repair/maintenance visit. Take care!

- Suwanee
1
Suwanee

Called and made an appointment, spoke with Danny who was very helpful and explained everything that would be done, so far I'm happy with the work that was done , I will use this shop again, this was from my 1st visit this time on my second visit was a unbelievable experience!!! I was lost for words, 1st my car wasn't fixed like they said it was, I had to take it back to them six different times to get it fixed right, what they said it was it wasn't, I was having the same problem with my car when I picked it up as I did when I dropped it off, the mechanic damaged my car twice out of two of the six visits, He didn't tell me or management about the damage so they say, and I just happened to be checking my car out and discovered it myself!! Why would they mechanic do that and what does that say for the shop as a place of business, final got all of my problems worked out, So thumbs down to the mechanic who worked on my car!!!

We appreciate you connecting with our Operations Manager, Elvis, about your experience. This has given us the opportunity to make things right for you and we hope we've successfully turned a negative situation into a positive one. Of course, if you'd like to discuss your experience further, please don't hesitate to reach out by calling 404-809-3975.

- Suwanee
5
Suwanee

Justin was extremely helpful! Car was taken care of within the estimated time & very reasonable rates !

We're happy to hear Justin was able to provide you with five-star service, Ericka! Thanks for allowing the Neighborhood Tire Pros & Auto Service team to care for your vehicle.

- Suwanee
5
Suwanee

Great experience. All employees were very helpful with my situation. Definitely recommend!

We're so glad! Thanks for telling us you enjoyed your recent visit, Tonya!

- Suwanee
5
Suwanee

Very helpful and knowledgeable, on time for my needs. Thank you a lot

Thank you for coming to see us again, Sadiya! We were very happy to see you and appreciate the opportunity to complete your vehicle's service needs. If there's anything else we can assist you with, please don't hesitate to contact us.

- Suwanee
5
Suwanee

Great check in, when service was complete I was not notified and had to walk up and ask ..seemed annoyed!!

5
Suwanee

Great service. Always fast but well done. Employees are generally straight forward with you about the services your car or truck needs and don’t try to upsell you. Only place my family and I take our vehicle’s

We cannot describe how happy we are to have become your go-to auto shop, Kristopher! Thank you for trusting our team to care for all your family vehicles. We appreciate your review and look forward to seeing you next time.

- Suwanee
5
Suwanee

Great service

We're very glad to hear that, Christopher! Thanks for letting us know you had a five-star experience here at Neighborhood Tire Pros & Auto Service.

- Suwanee
5
Suwanee

Thank you for choosing Neighborhood Tire Pros & Auto Service, Robert! We're glad to know you had a five-star experience, and we hope you'll come see us again the next time you need repair or maintenance.

- Suwanee
1
Suwanee

Kept my car for overnight, told me I had no issues with my starter when I asked for them to look at it now my car won’t start. They all seems genuinely miserable. Terrible service won’t be back.

Hi, Andrew. We're sorry to hear you were dissatisfied with the service we provided you a month ago. We do not believe in pushing unnecessary repairs on our customers, and at the time of your service we could not positively identify the cause of your starting issues. That is why we suggested you come back when the problem presented itself again. We're glad we were able to connect with you today and we wish you the best of luck seeking repairs with AAA. If there's anything we can do to help you, please don't hesitate to reach out.

- Suwanee