5
Suwanee

So far we've only dropped off cars for emission inspections. I laugh when they give their standard 30 to 45 minutes but it never takes that long. Very clean shop with attentive staff.

5
Suwanee

Thank you for allowing our technicians to address your vehicle's most pressing concern and keep you driving safely. We appreciate your 5-star rating and hope to serve you again. Take care, Terry!

- Suwanee
5
Suwanee

This location always provides excellent service.

5
Suwanee

Fast friendly service

5
Suwanee

Called a few days ahead and made an appointment. Arrived and was taken care of for my oil change, tire rotation and a ‘trip check’. These folks take good care of me. They’ll take care of you also! Ask for Danny, Henry or Matt.

5
Suwanee

Oil change and transmission maintenance were done well and expeditiously.

5
Suwanee

No waiting to be served. Less than 30 min wait to get emission service done. Clean waiting room and pleasant service staff.

Karen, thank you for choosing Neighborhood Tire Pros for your emission service. We are happy to help and are glad to hear you were comfortable, see you next time!

- Suwanee
5
Suwanee

Service performed as committed @

1
Suwanee

I took my company work van in for a service. The technician drained the oil from the engine then forgot to fill the engine with oil before starting which ended up blowing the engine. They kept our company work van for 8 days to replace the engine. They filed a claim with their insurance to cover their cost and still charged me for the work unrelated to the engine. We lost work, employees not being to work for the duration of the repairs due to their negligence and never once they seem to care of wanted to compensate us for our loses. This only leaves me with one answer, this company has one thing in mind and that is their profit. They covered all their loses but never asked or cared about our losses.

Amir, we are doing our best to solve this with you. We admit to the mistake and replaced your engine. Normally a project like this would take a month but we expedited the process and gave you a $700 discount on the services that were separate from the engine replacement. We also offered you a van rental for the duration of the repairs, which you chose not to take us up on. Because you have not provided our insurance company with the proper documentation for your lost wages we can not resolve this yet.

- Suwanee
5
Suwanee

Firestone in the City of Decatur provided same day service with excellent results. One Repair corrected all illuminated warning lights inside car. Most importantly car drives great. Reasonable and honest about needed repairs. Fast turn around and quality service. 2 months since I had my car serviced. No problems so far.