5
Downtown Decatur

I've taken my Civic here twice; once after a third-party inspection to have work done under a warranty and recently for two new tires and an oil change. I like that I can drop off and pick up after hours if needed with my work schedule and pay online. I was impressed both instances with the quality of the work, the communication, and overall experience. Cindy acted as the liaison between myself and the warranty company, letting me know exactly what to expect and where we were in the process; she definitely earned my business. If you've seen how many vehicles are in the lot on any given day, you also know how busy this location is. Even so, I am always kept in the loop and I sincerely appreciate it. I'll gladly pay a little extra or wait a little longer if necessary than deal with the headache of the corporate chains nearby who will sell you the worst quality tires possible or make any excuse possible for a quick cash grab. Highly recommend this location for major and minor repairs.

Melissa, thank you so much for taking the time to leave this great review! We take pride in our customer service and appreciate you putting your trust in our shop! We are pleased you had such a great all-around experience with us, and we hope you will continue to put your trust in us the next time you need auto help! See you next time!

- Downtown Decatur
5
Memorial Drive

Customer Service from Corey and Mitchem is always awesome

5
Suwanee

They always take care of my vehicles and do a great job. Just drop off and they text me when done and I pick up.

5
East Cobb BP

Thank you, Pat! We appreciate you leaving us a 5-star review! We will see you again!

- East Cobb BP
1
Downtown Decatur

I brought my car in for an oil change and the turn signals weren't working (something they had fixed before on a prior visit, NOT by replacing bulbs). This trip in order to see why they weren't working they charge $140 for an electrical diagnostic (although the issue was clearly in the turn signal, no where else). But whatever, I agreed to pay, knowing it was ridiculous. I get a call saying the issue is the turn signal SOCKET (something it'd take less than a minute to test for, so that $140 went far). And that they both needed to be replaced, I said ok, how much? They said the oil change, diagnostic, and replacing the sockets would be $400 (!) JUst the oil change and diagnostic would be $190. So OVER $200 TO REPLACE? I declined and ordered the sockets from KIA (2 for under $30) and replaced them when they came in, took less 2 minutes to replace. They were trying to charge over $200 for a $30 job. Will NOT be back. Completely tried to take advantage of me, but since I did grow up working in an auto shop I didn't allow it. Be very careful with this place.

Ashlyn, we are deeply sorry to hear you had anything less than a wonderful experience with us. We would like an opportunity to hear more details on your situation. Please reach out to us at (404) 377-5069.

- Downtown Decatur
5
East Cobb BP

BP Car Care Center service is fast and pleasant. Recently had an oil change and an inspection. I was in and out within an hour!! I highly recommend them.

Regina, thank you for the great review! We are always happy to help in any way we can and are so pleased to hear about your excellent experience with our service. See you next time!

- East Cobb BP
5
East Cobb BP

Fast, friendly, professional service

We are grateful for your business, Jim! Thank you so much for taking the time to leave this review. It is a pleasure working with you! See you next time.

- East Cobb BP
5
East Cobb BP

Great service, great people, great prices. They have been taking good care of my cars for over 10 years.Tony Hobson

5
Downtown Decatur

I've been coming here for many years. They always do great work and never push any additional work. They will occasionally recommend a service but my experience with them is that they only do that if it's really something your vehicle needs. I trust them for that.

5
Memorial Drive

I went there with a friend they seem like they had good service I'm fixing to take my car there soon and have it or change the service stuff look like they was pretty well professional people doing things

Loys, thank you for the great review! We are always happy to help in any way we can and are so pleased to hear about your excellent experience with our service. See you next time!

- Memorial Drive