Suwanee, Decatur & Marietta Auto Repair

Salesperson not very friendly? She spoke really harshly when I inquired about the fluid levels in the car. I've taken my car there before for oil changes and was time for the 5,000 mile check up. So I dropped my car off at the store expecting to have the oil change tires rotated and balance and all of the other fluid level checked and topped off. When I picked up my car from the store before I left I checked the levels of fluids the brake fluid was low power steering fluid was still low and the water reservoir level is low. So I asked to sale person about this and she replied we don't top off the fluids for those systems to do that would indicate there was be a leak. She did not expound or offer any resolution to that situation. Not sure what I expected but I did not expect that response I wanted my car to be fully performing to the maximum for this road trip. But thank you all for listening I would really consider hard returning to that store

Good service and fair price

The last interaction with this company was horrible. They didn’t have my tire that I brought from them. so instead of accommodating me with a discount on a new tire, they told me I had to pay full price. They did a oil change that supposed to come with inspection of the car, they did not do it. I will not spend another dime at this place. They don’t value you as a customer.

Ordered tires online to be installed on a scheduled date. On the day of, I didn't receive a call confirming the appointment, and had to call myself. They said there weren't actually doing scheduled appointments and I just had to come in first come first serve. The estimated time was 2-3 hours but it ended up being over a 4 hour wait, and they seemed to not have the right tools on hand to reinstall certain bolts. Disappointed with the poor coordination between their online and physical storefronts.