Suwanee, Decatur & Marietta Auto Repair

7704 reviews
5
Downtown Decatur

They always educate me on the issues, more than necessary. Always great service!

5
East Cobb BP

Came in to get my ac fix and everyone was very nice and they did a great job

Dionna, thank you for taking the time to leave a 5-star review for BP Car Care Center Tire Pros! We are thrilled to hear that our team provided excellent service for your AC repair and that you were pleased with their kindness. We appreciate your business and look forward to serving you again in the future. Have a great day!

- East Cobb BP
5
Downtown Decatur

Excellent service, customer friendly!

Thank you so much for your glowing review, William! We are thrilled to hear that you had an excellent experience with our team at Neighborhood Tire Pros & Auto Service - Memorial Drive. Providing top-notch service and creating a customer-friendly environment is our top priority. We look forward to serving all your automotive needs in the future. Have a fantastic day!

- Downtown Decatur
5
Suwanee

Seth, thank you so much for choosing Neighborhood Tire Pros & Auto Service in Suwanee! Our team strives to provide exceptional customer service and high-quality auto services to all our clients. We truly appreciate your support and we look forward to serving you again in the future! Thank you for taking the time to leave us a positive review, it means a lot to us. Have a great day!

- Suwanee
5
Downtown Decatur

Simon, thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience at Neighborhood Tire Pros & Auto Service. Our team takes pride in providing exceptional service to our customers and we are happy to know that we met your expectations. We truly appreciate your kind words and hope to see you again soon. Thank you for choosing us as your go-to auto service provider. Have a fantastic day!

- Downtown Decatur
5
East Cobb BP

We have been doing our oil changes here for over 10 years, and recently had mechanical work done! Always fast, efficient and EXTREMELY friendly! I recommend call here first for all your automotive needs!!!

Darin, thank you for choosing BP Car Care Center Tire Pros for your oil changes these past 10 years. We are proud to earn your continued trust and be your go-to shop for auto maintenance and repair needs. We look forward to working with you again. Take care!

- East Cobb BP
5
Suwanee

These folks continue to provide excellent service.

5
Suwanee

Customer service as always was excellent.

5
Suwanee

Had a great experience! All the guys are super friendly and the work was done in no time for a good price!

Thank you so much for your excellent review, Robin! We are thrilled to hear that you had a great experience with us at Neighborhood Tire Pros & Auto Service in Suwanee. Our team takes pride in providing friendly and efficient service at a fair price. We look forward to serving you again in the future!

- Suwanee
1
Suwanee

My SUV was leaking oil. I took it to this shop for them to diagnose and fix the issue for me. I sent my SUV to this shop 4 times for the same issue. The first time, I was invoiced $300~ and was told the has been resolved. But, it was not. The Red Check Oil light came on and the check engine light was back again on my dashboard. I took the SUV back all to be told that it will be $625 to fix the 4 Computer errors the engine is reading. The kept the SUV for 4 days and called me that it is done. I drove the SUV for 4 days and the lights were back again. I took it for the third time all to be told that it will cost about $2500 to fix the whole issue. My SUV has 294K on it and I was not willing to spend $2500 on my SUV. So I took the SUV home and then put Oil Sealer from a CarPart shop and all the lights were gone. I called the shop and told them about what I did and requested for some of the $625 to be refunded to me. But they declined my request. I took my SUV to the FireStone on Lawrenceville in Lilburn for tires. They mechanic figured out the problem of my oil leak. It was because Neighborhood Tires Mechanic put the wrong oil filter the first time I took it there for oil change. That is why the oil was leaking. FireStone replaced the filter with the Honda Approved Filter and my can is working as new. I gave this shop over 2 months to refund some of my money for an issue they created and they didn't. Please be careful when taking your vehicle to this shop.

We sincerely apologize for your negative experience at our shop. Please give us a call at 404-809-3975 so we can help rectify this situation. Thank you.

- Suwanee
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