Suwanee, Decatur & Marietta Auto Repair

Outstanding Service as always

On time, great service as always

Terrible! Absolutely terrible. Do not go to these people! Cindy is the store manager and she makes excuses for poor quality work and tries to charge for additional services. I took my car in May 2023 and paid over 2k for a new brake system. 6 months later I had to take the car back and was told we can't hear anything because its raining. they then told me I had heat spots and they would repair. 3 days later the noises were back. I have one car and cannot afford to have my car in the shop for multiple days consistently. I went by yesterday and ask in regards to my warranty. I was told that i was covered and to bring the car today. I dropped the car off and called to check a few hours later. Now I am being told I an no longer under warranty and once again its heat spots but the issue was never fixed!!!! And just to clarify. I actually went into the shop on 6/4/24 and spoke with someone that checked the computer and told me my car was still under warranty but was then told on 6/5/24 after I left my car for 3 hours by Cindy that my car wasn't covered. So no assumptions were made by anyone; if they looked in the computer and told me I was under warranty. Lies were just told and I spoke with Cindy on today 6/5/24 and explained but she was just rude and told me that even if i called corporate they couldn't adjust my warranty. The whole issue is not the warranty; its the terrible half done repairs that keep requiring me to return.

I ran over a piece of metal that left a gash in the tire about an inch long, and tried to go to two other tires shop to get it fixed. I went to the Tire Pros out of desperation, expecting them to say no too, but was pleasantly surprised when they said they could fix it, no biggie. They had it fixed and back on my car in under two hours!

Mark did a great job getting my flat tire replaced in a timely manner.

I came into Neighborhood Tire Pro. I appreciate the quick service and transparency with my vehicle. I came in with a question about a tire sensor and left with answers. I would use this company again and I appreciate their business!

Great customer service! Excellent communication and good work.

The servant was professional.

In for my oil change recently and great service as always. Justin and the team are always on point when it comes to evaluating my vehicle and getting the work done. Highly recommend.

They did a good job but tacking on $20 for new tire guarantee was annoying and not asked for or was I told about it. I said nothing after I read the bill because it wasn't worth fighting about. I will just never go there again.