5
Suwanee

Good job

1
Memorial Drive

They tried to charge me double for changing bearing. It's a $500 job. They quoted for about $1000. Please see receipts/quotes from Almost Auto and True Automotive, I need to go back and check the other works they've done to see if they've over charged on other services.

Our quotes reflect the use premium parts that include a nationwide warranty and the expertise of our technicians. If you have any questions, please give us a call at 404-809-3975. Thank you.

- Memorial Drive
5
Suwanee

Thank you for taking the time to leave a review, Isaiah! Providing excellent customer service and top-quality auto repairs is our top priority. Our team is dedicated to ensuring our customers have a great experience. Thank you for choosing us and we look forward to serving you again in the future!

- Suwanee
5
Downtown Decatur

Thank you for the 5-star rating! We are glad you had a great experience at our family-owned auto shop. Our team strives to provide our customers with high-quality auto repairs to keep them driving safely. We are glad this was your experience and hope to see you again. Have a great day!

- Downtown Decatur
5
Downtown Decatur

Competent auto service

Thank you for taking the time to leave us a 5-star review, Brian! Our team at Neighborhood Tire Pros & Auto Service always strives to provide reliable service for our customers, and we're glad to hear we hit the mark. We appreciate your business and hope to continue serving you in the future. Take care!

- Downtown Decatur
4
Downtown Decatur

An attempt at scheduling an appointment via their online portal did not elicit a response. I brought my vehicle in to get a battery replaced and it was fixed in less than 5 hours. They seemed to do a good job, clarified the type of work, provided an estimate, and sought approval for the work. When the work was finished, I received a call notifying me that the work was done. Would have been 5 of 5 stars but for the online portal.

Dave, we apologize for the issues with our online portal. We are glad you had a good experience overall with our services. We strive to provide our customers with a 5-star experience and hope to see you again to improve your experience. Take care!

- Downtown Decatur
5
Downtown Decatur

very nice front desk management. work was done in a timely maner

5
Suwanee

Unexpected tire blow out! Neighborhood Tire Pros got me in and out within an hour! Very fast and professional and pleasant staff! Affordable prices

Thank you for the kind words, Dominique! We are glad we could get you in and back on the road quickly! Our team hopes to see you again for future automotive needs. Drive safe!

- Suwanee
1
Suwanee

Elvis, once again I disappointed in how you handle your service. My son paid over $100 to have his oil system flushed and changed because your company said the oil was black. Yesterday, I had a new battery installed by Bear Valley. They checked my oil and said it was black and low. When I went to discuss this with Justin, rather than offering to change the oil again and monitor it, he was dismissive and offered nothing. I have serviced no less than four vehicles and as many as five at your East Cobb facility going on 20 years. I guess I would’ve thought you would’ve appreciated my patronage more than how I was received yesterday.

We are sorry you had a bad experience at our East Cobb location. We are glad we could come to a resolution regarding the situation. If you have any questions, please give us a call. Thank you.

- Suwanee
5
Downtown Decatur

I took my 2004 Tacoma in for an oil change & emissions test and like always, the work was done promptly and in a professional manner. I was even able to use a $25 coupon for the oil change which saved me some money as well. Hats off to Cindy & her staff of professionals who are there when you need them.