Suwanee, Decatur & Marietta Auto Repair

These guys are the best! They are quick, friendly, and never tell you anything wrong. They have great professionalism and looks like they love what they do. I stop to pick up lunch then go to them and they still have me out ahead of time to make it back to work. Thanks for everything!

This has by far been the best automotive experience I have ever had since owning my Nissan Altima. Being a single woman and not having a male companion to ask for advice, or any help with car trouble, I have to rely on taking my car into a shop and praying for the best.On July 20th 2017 around 5:00 pm I was on my way to pick up my son from bandcamp. As I was leaving my driveway I heard a loud POP and then proceeded to hear a very loud scraping and scratching sound. Not knowing what had happened or how it happened, the only thing I knew to do was get to auto-body shop ASAP. This is when my experience began. Immediately as I walked into the neighborhood tire pro I was greeted by Kyle Tangle. After greeting me and asked me how he can help me, I frantically explain to him the experience, and the sounds I was hearing coming from my car. Not only did he display a level of concern and compassion for my situation he was very dedicated to finding the root cause of the problem. Once he did find the root cause of the sound he not only explain it to me, but walked me to my car and showed me what had happened. It was not coming from a brake pad or a rotor, however one of the BOLTS actually came out of the calibrator compressor (I May be saying that wrong,Lol) The main point of this story is not only was he very very precise about getting to the root of the problem, He was very professional and courteous and very considerate when it came to my inconvenience of not having a car for the evening and assured me that the car Would-be taken care of 1st thing in the morning and I would have it back by noon the next day. Not on only did Kyle go above and beyond the Call of Duty he took out time from his personal time , (off the clock) to go and get the specific bolt from Nissan that evening to have it in the shop 1st thing in the morning. This kind act displays a level of kindness, gentleness, and compassion that goes above, and beyond any customer-service that has been displayed to me in the past. I had My car back the next morning by 11:00 a.m. I WANNA SAY A BIG THANK YOU TO KYLE AND HIS STAFF FOR MAKING MY PANIC AND UPSET AT EASE.... I WILL MOST DEFINITELY BE BACK FOR ALL MY SERVICE. TWO THUMBS UP.... There are still good people in this world and Kyle is one if them.....

Andrew was courteous and knowledgeable!!! This place is super reasonable on price while not compromising on customer service or quality!

Andrew was great, and they do great work!

I took my car to obtain a diagnostic/quote to change A/C Hose. I informed the staff that one hose was new and only needed the second hose changed. After the diagnostic, I was informed that both hoses were leaking and the estimated charges was over $700.00. It was apparent that they were trying to rip off a female. I took my car to another shop and they performed a diagnostic and confirmed that only ONE hose was leaking NOT two. They replaced the one hose and did a A/C recharge for 70% less than what your shop was charging. Very disappointed, I will NEVER return.

Prices suck, no matter where you go. These guys are pretty fair and decent and do the job well.

This was absolutely the BEST service experience I have ever gotten. Polite, courteous and extremely helpful. I am a customer for life with this group of professionals. The sales manager I believe his name is Cal(?). He diagnosed my concern, made recommendations and treated me fairly.

I came into this shop on a windy day and my dress blew up a little. One of the workers decided to comment on how that happened and told me that at least my panties were cute and match. After being thuroly embarrassed, he said how adorable it was that I was blushing. It's not okay to say that to a lady, especially when you are clocked in for a job. I'm ashamed of this store. Sexual harassment at is finest.

The best customer service ever!! I live in downtown Atlanta but will definitely make the trip back for future car services. All employees were super friendly and helpful (even as we walked in close to closing on a holdiay weekend). Also, pricing is very fair and service is quick.