Downtown Decatur
Made an "appointment". Upon check-in was told 1 1/2 hours to install two tires. At two hours and 15 minutes I inquired as to the status and was told "they're pulling it up now". Another 20 minutes later with no car in sight, I walked around back to find it still up on the rack with alignment equipment attached. Shortly after this, nearly three hours after arrival, I was given the opportunity to have them straighten out my alignment. I politely declined this opportunity to give them more of my money… And time.