3
Suwanee

I don't like them either, but when they're near by, it's just so easy to take the car there sometimes. Yes, they do not have great customer service, and Yes, they charge more than anyone else for tires, BUT...I have also taken a car there that had problem after problem with another mechanic, and they fixed it for good, and car has been running fine for over a year, without any issues. I wish they would get it together, and keep hoping they will....

We appreciate your feedback, Elisabeth, and we’re glad we could help keep you on the road without any issues. We’d be interested in getting some context about your comments, though, so we can further evaluate our services. Please email us at [email protected], so we can follow up with you personally. Best, the NexTire Suwanee team

- Suwanee
1
Suwanee

Let's face it, a lot of mechanics will try to rip you off by offering you unnecessary repairs and services, but at least they won't ADD more damages to your car. Call me stupid, but I decided to bring my car here after they somehow damaged the electrical system on my car. This time, they tried to replace a key part in my car's suspension (which I doubt I really needed). Now my car makes this loud noise from the tires every time I go over even the smallest bump. DO NOT take your car here. The workers there are the retards that dropped out of high school and probably need money to get high. They suck at fixing cars. I suggest you pay a little extra at the dealership for them to actually FIX something (even if you don't need it)

5
East Cobb BP

5
East Cobb BP

5
East Cobb BP

Lo mejor en servicio profesional en el condado de cobb saludos raza.

5
East Cobb BP

5
Downtown Decatur

I took my '93 Toyota Corolla 320K miles to get a Summer Car Care package for $40. The guys were very pleasant and estimated the work to be done ~1 hour. I was out in about 45 minutes. They came back and recommended 2 new tires (which I knew I needed) and fuel injector cleaning. I declined with no pressure for the techs. I did get a complement for having the car running very well with so many miles. I'll be going back to these guys again!

5
Downtown Decatur

My wife and I had a good experience here. They aligned our little Aveo's wheels, but the car still pulled a bit to the right. We took it back the same day and they were able to determine that the old tires were causing the car to pull, because they were worn wrong by the bad alignment. They gave us a great deal on the tires and now the car drives great. I am happy with the result. Her tire's were over 3 yrs old and needed changing soon, and the original pull on the vehicle was very strong.

2
Downtown Decatur

The guys at this location do not check everything like they say they will. Please make sure your vehicle done right after you leave because if it is not you end up paying way more. poor service!!!!!!!! They suppose to have check my fluids when I got a oil change; however, a week later or so it turns out that I need a power steering pump..which was never mentioned in the print out of things needed...Which is very costly. I'm glad I am a woman who do observe my car. I will not go to this location if you are depending quality service. Save yourself some time and energy. :-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(. Go to the dealership or a dependable place who stands by their word!!!!!!!

5
East Cobb BP

These are mechanics are quick & professional & honest. Way less than the dealership. We have 2 BMW's & One Mercedes . To replace a headlight on my type of BMW , the front grill & bumper has to be removed. They told me so at the dealership. I left there because it was going to be close to $1,000 to replace the lights. I went to BP They confirmed that particular model of BMW has been designed so that the only way to change out the lights was to remove the bumper . The lights cost $225 each & the labor at BP was all with lights like $550. way less than the dealership . The person that wrote the earlier bad report on them removing the grill, was just to mad & ignorant to research if it was in deed a fact & just went running off his privileged East Cobb opinion.