4
Downtown Decatur

I've seen a lot of negative reviews here, but I have not experienced any of the overselling or dishonesty that others have written about. I took my 11-year-old Infiniti in for work I knew I needed done (from previous inspections), and the service was very friendly and informative. I was called before they started additional services (tire rotation and replacement), and shown on the old tires where the wear was. Basically, I was given the evidence for what they said needed to be done. Bottom line: I came in with a list of needed services, and they were a great place to do it for me. Their prices definitely saved me about $300 over the local Inifiti dealer.

4
Suwanee

No complaints from me - these guys have been taking good care of me for 5 years now. Not the cheapest place around, but always dependable and honest when it comes to what's needed and what's a "nice to have".

5
Suwanee

Got a trip check done on our 2017 Sedona van to ensure it’s in good working order for an upcoming trip out of state, I highly recommend them!

Thank you for taking the time to share your feedback with us, Mike! We're glad to know you enjoy working with Justin, Matt, and Danny, and we're even happier to know we've earned your trust and continued support. We're looking forward to seeing you and your Durango next time! Thanks again for choosing Neighborhood Tire Pros & Auto Service.

- Suwanee
5
Suwanee

Recently had my radiator changed and they did a fantastic job even price matched my regular mechanic that's 15 miles away so saved me a longer trip.

1
Memorial Drive

5/14/2014: They changed the oil in my car and added too many quarts, thus leading to a leak in the engine 6/3/2014: Still leaking oil. My car has never, ever had an oil leak before I brought it here. I took the car in to their shop at their request after they read my review. After putting my car on the lift, they claim the leak is not their doing. Okay, in 6 years it's never had an oil leak, but immediately after I have you change the oil I have a leak. It must be magic. July 2014: (This update was posted to Yelp, which was taken down by Yelp admins stating my review contained no new firsthand experience. I posted this review update after David, the owner of Avondale Tire & Service) asked me to take down my previous review since they didn't damage my car.) So, I took the car in at David's request and they claimed the oil pan gasket is leaking, which, "Has nothing to do with the work performed." They said it would cost $343 to fix. I didn't trust them, so I took it to My Favorite Mechanic, who has done fantastic work for me in the past. I was told the front crankshaft seal was leaking on the car. I asked if overfilling the oil could cause this problem and was told it could definitely cause this, since it was an older car. Thank you so much Avondale Tire & Service for causing $1200 worth of damage to my car. I know you won't help. I know you're not going to fix this. You have claimed several times you "really looked at the car" and you guys didn't cause any problems. You did.

5
East Cobb BP

5
East Cobb BP

5
East Cobb BP

Lo mejor en servicio profesional en el condado de cobb saludos raza.

5
East Cobb BP

2
Downtown Decatur

Decatur Tire & Services LLC, gained me as a customer and lost me as one in the same day. I specifically asked for my vehicle to get an oil change and spark plug replacement. 2 hours later, my car is ready. As I go to pay the bill, I noticed it looked kinda low for the services I asked for. I asked the customer rep did they replace my spark plugs, he told me no, they only changed the oil. He didn't apologize for for the mechanics forgetting to change my spark plugs or offer to take my vehicle back into the shop to finish the services I asked for. So I basically waited 2 hours for an oil change. That is poor business and I will not be back.