Suwanee, Decatur & Marietta Auto Repair

Staff are rude, and don't expect to get any work done in less than double the estimated time.

I live very close (about 2 miles) to another Neighborhood Tire Pro shop on Memorial Drive but I will be taking my car to this location in the future. The people working on Memorial Drive shop seemed nonchalant towards my vehicle needs. I don't want to deal with lazy people like that who only treat you like a number. But at this shop, one of the ladies working there was very helpful throughout my entire visit. She even helped me get a discounted price on some new tires that I needed. I can't thank her enough times. She helped me save a good amount of money that I can use for other necessities. The entire staff were very friendly, professional and sensitive to my needs. I will definitely be returning for any future work I need done on my car.

They were reasonably fast, best price for the synthetic oil my van needs, and did not try to sell me any unneeded services (I totally despise "up selling").

I never write reviews but this is the second incedence with this location having to keep vehicle overnight. The first time no one called us to let us know the car would have to stay overnight. We were without a vehicle the next day. We decided to come back to this location because they were able to bring the car to us when they were done. At closing yesterday no one called us to let us know the vehicle would have to stay overnight once again. We had to call to find out. The car has been there almost 24 hours. Now we have to pay out of pocket for a rental car and they will not drop off our car when the work is complete. They also will not do anything to compensate for our out of pocket rental cost. Terrible customer service. We have spent a lot of money at this location. We won't be bringing our business back to this location again.

I was having a problem with my Air conditioning unit and took it in to be looked at. I found the problem on line since it is a common problem with Nissan Murano's: blower motor relay needed to be replaced. The guy at the desk told me it would be $90.00 to check it out. You could imagine my surprise when they told me it would be almost $1000 to repair it, requiring the AC amplifier to be replaced. Fortunately I was not in a position to pay that at the time and decided to take it to a private individual who made the repair for under $60. The unit works perfectly without a problem at this point. This is my all time fear with auto repair places: they will charge you an arm and a leg to repair something that they should be experts about. Needless to say, I will never seek the repair services of a Goodyear location for as long as I have a car to drive.

Great service

They didn't fix my heater core right the first time and I had to take it back up there

No problems with basic tire and oil changes

Well got my car emission testing done here. I am not sure what it was but all the people working seemed to not want to be there. Work is a chore I guess.