5
Downtown Decatur

I dropped my car off at 8am for an oil change without an appointment before a holiday weekend. The kind lady at the desk promised it would be done by the end of the day. I got a call at 9:30 that my car was ready. I was able to continue on with my day. Such a pleasant surprise. I will definitely be back

We're so happy we could complete your oil change within a convenient time frame, Bridget! Thank you for choosing Neighborhood Tire Pros & Auto Service, and sharing your feedback with us. We look forward to seeing you again and hope you had a lovely holiday weekend. Take care and drive safe.

- Downtown Decatur
5
Downtown Decatur

Just needed a simple plug/patch on passenger vehicle. Dropped in and was greeted by friendly staff. Left the car with them and they sent a text when work was done. Fair price for a tire patch ($27). All was good - now that Mavis (who I have not had good experiences with) has taken over the local NTB and Kauffman looks like this will by my go to tire place.

5
Downtown Decatur

Very fast service friendly staff. Fixed my problem right. Very happy

5
Downtown Decatur

Always get great service here. Friendly, efficient, high quality.

5
Downtown Decatur

Received very prompt service. Had an appointment at 10; out by 11:15. Cindy is great. 10/1/22 Just bought my second set of tires from Tire Pros. Service was exceptional. Cindy worked with me to get a set of good tires at an affordable price. Recommend Tire Pros in Decatur. 10/30/23 Had an appointment for an oil change out in a little over an hour. Great service.

We'll be sure to share your compliments with Cindy, Rob! Thank you for taking the time to share your feedback and choosing Neighborhood Tire Pros & Auto Service for efficient car care. If there's anything more we can do for you, please don't hesitate to reach out.

- Downtown Decatur
5
Downtown Decatur

Professional, prompt, and have done great work keeping our vehicles running smoothly.

We are always happy to address any of your vehicle's automotive service needs, Nathan! Thank you for trusting our Clairemont Ave team with your vehicle. We look forward to providing you additional 5-star automotive experiences!

- Downtown Decatur
2
Downtown Decatur

Hi. My husband was actually really unhappy with his service. He initially showed up in the afternoon for a tire rotation and someone at the front desk said he should come back at 730am. So he did. And when he came in at 730am, the person at the front desk said no, you have to have an appointment and we can't fit you in for more than a week. He came in on Monday (the earliest appointment) left the car and picked it up and his tires were not rotated. When he went back in to ask why, the gentleman at the front desk said he'd asked my husband if he wanted an alignment and my husband said, YES, thinking that an alignment after rotation was necessary and appropriate. The gentleman said no, all he asked for was an alignment. My husband was sooooo frustrated he left and is going elsewhere for a rotation and won't come to your business again. I told him he should give you a chance to make it right and fit him in as first appointment for rotation and make it free.

Clare, thank you for providing your honest feedback surrounding your husband's recent visit to our shop. We'd like to connect with him directly in an effort to find a positive resolution. If you're willing, please call our Operations Manager, Elvis, at 404-809-3975. He's hoping to hear from you soon.

- Downtown Decatur
5
Downtown Decatur

Great and fast service! Very nice atmosphere and the employees were very professional

Our team was happy to get you back on the road quickly and safely. Thank you for trusting us with your vehicle and see you again next time, Aaron!

- Downtown Decatur
5
Downtown Decatur

Your positive review for our Clairemont Ave team means a lot. Thank you for choosing Neighborhood Tire Pros & Automotive Services in Decatur for your automotive services, Thomas. See you again for additional 5-star experiences!

- Downtown Decatur
5
Downtown Decatur

Knowledgeable, professional, and customer oriented.

Thank you, Evan! We appreciate your positive rating for our business. Our team strives to treat our customers and their vehicles like family, and we hope you felt that throughout your visit! See you again when we can be of further assistance with your vehicle.

- Downtown Decatur