5
Downtown Decatur

Excellent! Very quick and professional. Dropped off late Fri and ready by 8:30 am Sat. Thank you - love going local.

Thank you, Dr. Matthews! We're so glad we could be of service to you this weekend. We appreciate your kind words and support and hope to see you again in the future. Thank you for taking the time to share your experience! Don't hesitate to give us a shout the next time you're in need of automotive repair or service.

- Downtown Decatur
4
Downtown Decatur

On time, good work. Only complaint is that I had a baby with me that didn't like to sit in the waiting room, and the time estimate wasn't accurate enough for me to keep walking him longer.

Hi, Michael! Thank you for taking the time to share your feedback. We're glad to hear you were satisfied with the quality of our work. We're sorry your wait time became uncomfortable. We will work to improve our efficiency for your next visit. If there is anything else we can do to make your next automotive service appointment a five-star experience, please let us know. Thank you!

- Downtown Decatur
5
Downtown Decatur

Hi, Chris! Thank you so much for the positive rating. We really appreciate your feedback and look forward to working with you more in the future. Have a great week!

- Downtown Decatur
5
Downtown Decatur

I blew out a tire driving over a pothole. I have a special tire on my car so when I called I wasn’t expecting same day service. The receptionist was friendly, efficient, and was able to get my tire by the afternoon. She called when my tire arrived and one hour later I drove out of the parking lot with my new tire. Great experience.

Hi, Paula! Thank you so much for choosing Neighborhood Tire Pros & Auto Service for your tire replacement. We enjoyed working with you and are glad we were able to get you on the road quickly. We hope the new tire is performing well for you. If you have any questions, please don't hesitate to reach out. Thank you for taking the time to review us! We look forward to assisting you more in the future!

- Downtown Decatur
5
Downtown Decatur

Hi, Kim! Thanks for taking the time to review us. We're glad you had a five-star experience at your recent automotive service visit. Thank you for supporting Neighborhood Tire Pros & Auto Service! We hope to see you again soon, and look forward to providing you with quality automotive and tire service again.

- Downtown Decatur
5
Downtown Decatur

Very quick service

Kelsey, thank you for taking the time to share your feedback with us! We are happy to hear that you enjoy our quick automotive service. We hope to see you next time you are in need of tires and services here in Decatur. Thanks again!

- Downtown Decatur
5
Downtown Decatur

They went above and beyond to help us.

We always strive to exceed expectations! We're glad to hear you had a positive experience with us, Sallyann. Thanks for taking the time to provide us with feedback! We really appreciate your kind words.

- Downtown Decatur
5
Downtown Decatur

Great job! Fast and friendly. Much appreciated.

You're so welcome, Steve! Thanks for choosing Neighborhood Tire Pros & Auto Service. We appreciate your support and positive feedback. We're looking forward to seeing you again for your future automotive and tire services.

- Downtown Decatur
1
Downtown Decatur

Staff was very rude. When asking for assistance the mechanics was just giving the customer attitude. 1 even told the customer nah bro I can’t help you right now I’m on break. So take your break away from the customers and they won’t ask you for help. I will never go there again spending mad money to get treated rudely

Hi, Shunique. Thank you for bringing this incident to our attention. We are concerned to hear you witnessed such poor customer service in our location, and we'd like to learn more about your experience so we can take proper action and ensure this never happens again. Unfortunately, we were unable to find your name in our system. When you have time, please call us at 404-991-3242. Thanks again, we hope to hear from you soon.

- Downtown Decatur
5
Downtown Decatur

Hi, John! Thank you for taking the time to review us. We're glad to see you received five-star service during your recent visit. Thank you for choosing Neighborhood Tire Pros & Auto Service!

- Downtown Decatur