Suwanee, Decatur & Marietta Auto Repair

Came for a 8:30 appointment got their at 8:10, Didn’t get taken in care of till I 9::10. Quick oil change no issues with service.

Quick and friendly service. The tire repair fee was higher than I expected.

I’m being charged a diagnostic fee even though I told the man at desk I wanted new spark plugs. He said bc I gave him symptoms I have to get a diagnostic or they wouldn’t work on my car. I likely won’t be back even though I’ve been comfortable here for at least 4 years. I’ve gotten new tires here, catalytic converter, oil changes, loyal customer. But I’m not going to be cheated out of my money a second time. Even if it isn’t the spark plugs it’s what I want and I told him I would take the risk. Up until now it’s been a 5-star experience

I posted yesterday and wanted to update my review. I just got off the phone with Elvis. What a great experience! He explained the miscommunication that happened yesterday. He told me to come in anytime to have my light reset. I am super impressed that he/the company reached out to me based on my initial review. It is how business should be done! I tried to update my original post but not clever enough to figure it out. Will keep working on it.

Just picked up my car having an oil change. They had charged me for a 49.95 Diagnostic TPMS system - which I was never told I would be charged for the gentleman at the counter immediately removed the charge but it left a bad taste in my mouth. Also, the oil change light remained on my entire ride home. I don't want to have to drive back to reset it- which is part of the oil change price... not the best experience. Been using these guys since the early 2000's. Would reather go to the dentist!

I desperately needed a new set of tires . I put it off for so long then i had an unexpected flat . I came in on Tuesday afternoon and by late Wednesday my ride was ready!!! They guys were extremely patient , helpful and nice . I will definitely return.

I tried this Goodyear again, but like an ex-girlfriend, I wish that I didn’t go back! I dropped my car off at 11:13 a.m. (time on the receipt) and purchased 4 new tires. At 4:50 p.m., I returned to the store since I didn’t hear back from them, and they were scheduled to close at 5:00 p.m. Upon arriving, I noticed that my car was on the rack. I asked if they were almost finished, but it turns out that they were just getting started. I hung around after closing until about 5:30 p.m. when my service was completed. I’m confused as to why it would take 6 1/2 hours to exchange and balance 4 tires??? As I told my wife, “This place hasn’t changed!” I won’t be returning...

Decent service, wait times seemed a little long. It wasn’t until after I paid and was handed my invoice that I noticed I was charged for a warranty. I’m traveling from out of state and the tire I replaced was a spare, I don’t need a warranty.