Suwanee, Decatur & Marietta Auto Repair

Awesome service. Leave the car over night and they will call you back. Very honest. One of the tires had a nail in it, but they didn't charge me because it had not punctured the tire all the way. I would have had no way of knowing. Glad to find a neighborhood mechanic with integrity. One minor complaint I had is that the first time I had given the car for an oil change, the car returned with a broken plastic clip that holds the stand that keeps the truck lid propped up. I wish they had ordered the part to fix it ($7 including shipping) or compensated in some other way. They tied with a ziptie instead. I took the star out because of this. I had done all the work on the car myself until that time, so I was a bit disappointed and reluctant to give the car back. However, I have since given the car back for another oil change and had no complaints. Overall though, from buying tires or doing any work I don't have time to do myself, I would go with Neighborhood Tire Pros.

Great service

I normally get my car checked and tune up at Good Year near Clairmont road. Normally my experience goes well but I think it would be helpful when calling customers for the “go ahead” to do a service that the store repeats the possible total including parts and labor. I arrived because I got my serpentine belt replaced in 2017 but began to hear a noise. I learned that I had a leak in my steering pump as well as needed a drive belt tensioner. I was quoted $280 for the tensioner and unfortunately thought I heard $66 for a replacement of the pump. Not being aware of the true cost of a pump I agreed thinking my bill would be around $350. Well I arrive and my total is $888 because the pump plus parts is around $660. I think in that situation although I needed a replacement I would have asked if there was something in the interim we could do because I did not have that much money. I was not happy hearing that price so I think repeating the total price would be helpful.

As always the kind professionals did the job and got me back on the road. They combine friendliness and efficiency and great pricing. I appreciate them.

The price I was quoted for a pair of struts was twice as high as anywhere else. I'd suggest taking your business elsewhere.

The customer service of individuals like Nikki and Drew of course the General Manager Cindy is what has made me a loyal customer for over 20 years. I suggest to everybody even if you have to pass another Goodyear / Tire Pro's from the employees in the bay to the front counter the service and experience is worth every penny spent. The selection of additional tires is always a plus.

First visit: Overall very satisfied. The online shopping and appointment request is a really nice feature and allows you to research from the comfort of your home. The store manager, Cindy, even called me after to ensure I was given the rebate offer information for the tires I purchased. Second visit: Great service. I received a notification from NTP&AS that I was due for my free tire rotation. While I was there I had them complete an oil change. Scheduling was easy and the service was relatively quick.