Suwanee, Decatur & Marietta Auto Repair

My father and I unexpectedly had a flat tire. We pulled into the location and were greeted by Drew. He began checking in my dad's car. My father asked if there was anyway the car could get done in a few hours as he needed it to take me to the airport. Drew responded "I probably can't get to it for a couple hours." My dad asked "Really?". Drew went to say there was no way that there were many cars waiting and said we could go elsewhere. Going elsewhere was not an option. Frustrated by the situation my father slid his keys across the counter to Drew. Drew responded loudly and aggressively "Sir, do not throw your keys at me!" My dad told him he did not throw his keys at him. Drew again said we could go elsewhere which was still not an option. Drew then said "sir put your key on the counter." When my dad asked Drew if it would be done by the close of business he responded "put your key on the counter." When asked a second time he said "the best answer I can give you is to out your key on the counter." I tried to to speak with Drew and see what happened. He refused to look at me or speak. He was rude, aggressive and escalated the situation for no reason.

Whenever I come here, I know I can expect professional, friendly service, and comfortable environment. It took a while to repair my flat today because the new tire had to be ordered, but I don't mind. It's a holiday week, and they were so busy! I'm very pleased the the service, the explanations given, and the pricing.

As always, perfect service!

3 days in a row stop by to get an oil change and every time told to come back tomorrow their to busy to do an oil change!!!

Manager Cindy worst attitude I have come across in my lifetime in the ATL.

Quick, friendly and good qaulity.

I had 2 tires put on, balance and alignment. They took time to explain the warranty and recommendations they had. Will definitely come back!