Suwanee, Decatur & Marietta Auto Repair

8000 reviews
5
Downtown Decatur

They went above and beyond to help us.

We always strive to exceed expectations! We're glad to hear you had a positive experience with us, Sallyann. Thanks for taking the time to provide us with feedback! We really appreciate your kind words.

- Downtown Decatur
5
Downtown Decatur

Hi, Chris! Thank you so much for the positive rating. We really appreciate your feedback and look forward to working with you more in the future. Have a great week!

- Downtown Decatur
5
Downtown Decatur

I blew out a tire driving over a pothole. I have a special tire on my car so when I called I wasn’t expecting same day service. The receptionist was friendly, efficient, and was able to get my tire by the afternoon. She called when my tire arrived and one hour later I drove out of the parking lot with my new tire. Great experience.

Hi, Paula! Thank you so much for choosing Neighborhood Tire Pros & Auto Service for your tire replacement. We enjoyed working with you and are glad we were able to get you on the road quickly. We hope the new tire is performing well for you. If you have any questions, please don't hesitate to reach out. Thank you for taking the time to review us! We look forward to assisting you more in the future!

- Downtown Decatur
4
Downtown Decatur

On time, good work. Only complaint is that I had a baby with me that didn't like to sit in the waiting room, and the time estimate wasn't accurate enough for me to keep walking him longer.

Hi, Michael! Thank you for taking the time to share your feedback. We're glad to hear you were satisfied with the quality of our work. We're sorry your wait time became uncomfortable. We will work to improve our efficiency for your next visit. If there is anything else we can do to make your next automotive service appointment a five-star experience, please let us know. Thank you!

- Downtown Decatur
5
Downtown Decatur

Excellent! Very quick and professional. Dropped off late Fri and ready by 8:30 am Sat. Thank you - love going local.

Thank you, Dr. Matthews! We're so glad we could be of service to you this weekend. We appreciate your kind words and support and hope to see you again in the future. Thank you for taking the time to share your experience! Don't hesitate to give us a shout the next time you're in need of automotive repair or service.

- Downtown Decatur
4
Downtown Decatur

These guys are really great. Although I had to pay A LOT for an alignment (I don't know what the going price is; however, but I went to them because they had serviced my car before). My only complaint was that I had a 2:00 pm appointment and they didn't even look at my car until 3:00. That is too long of a wait when a returning customer has an appointment.

Thank you for the positive rating, Robin! We appreciate your feedback. Let us know if there's anything we can do to make your next visit a five-star experience. Have a great weekend!

- Downtown Decatur
5
Downtown Decatur

Hi, Christian! Thank you for rating us five-stars. We're happy to know your recent automotive service appointment was a positive experience.

- Downtown Decatur
5
Downtown Decatur

Thank you for the five-star rating, Teresa! We look forward to serving you again the next time you need an oil change or tire service.

- Downtown Decatur
1
Downtown Decatur

Hi, Keondria. We are aware of your situation and are working to make it right for you. Please stop by the shop and ask for Cindy so we can take care of you. Thanks!

- Downtown Decatur
5
Downtown Decatur

Excellent service. They always call or text when the work is done, and it is always ready on time.

Hi, Sunita! Thank you for sharing your feedback! We're happy to hear you've received efficient service at each of your visits. We always do our best to work within the time estimates we provide our customers. Thanks for taking the time to review us! We hope to see you again soon.

- Downtown Decatur
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