5
Downtown Decatur

Super fast and friendly.

2
Downtown Decatur

I dropped my vehicle off on Thursday evening for a tire repair which I believed would be covered under warranty. I received a call the following morning stating my tire was replaced and my car was ready to be picked up. When I arrived at the shop I was informed for the first time that the warranty only covered $12 of the $290 replacement tire. So I was told I owed $360 for the tire and labor. Obviously this was a shock to me hearing for the first time without being given any options to fix the tire outside of this $12 warranty coverage. For service they would probably get 4 stars. For complete lack of communication, cost pre-approval, and willingness to right their wrongs they get 1 star. Luckily they aren't the only tire shop in the neighborhood.

5
Downtown Decatur

4
Downtown Decatur

5
Downtown Decatur

Very prompt and professional service today and every time. This is a very very great business in Downtown Decatur Georgia.

5
Downtown Decatur

This was my 2nd or 3rd time here. I came before mostly because it is conveniently located near my house. Previously, I came in for tire issues and oil changes but today I was there for an issue with my brake lights. This was by far my best experience with the staff. I noticed them explaining issues and providing upfront costs to all customers (not just me). I received a call and a text when my car was ready and the checkout was very straightforward. Keep up the good work and great customer service.

5
Downtown Decatur

Great service, very professional, and fair prices.

5
Downtown Decatur

5
Downtown Decatur

My battery was replaced. I am very pleased with the service I received at Neighborhood Tire Pros & Auto Service. They replaced my alternator in October 2017, and that service was also accomplished very professionally. This shop is not far from my residence, the auto technicians do good work, and the front desk personnel are very cheerful, efficient, and quick.

5
Downtown Decatur

The Neighborhood Tire Pros and Auto Service has been my "go to" place for ALL repairs and auto maintenance for years. All of the staff that I have encountered are professionals at what they do. They provide reliable, fast and efficient service. It is my pleasure to do business with them.