5
Downtown Decatur

These folks are always honest, professional and give me their best price. This is my go-to shop!

5
Downtown Decatur

Fast, friendly, and no up-sell.

Thank you for taking the time to leave us a review, Sandy! The Neighborhood Tire Pros & Auto Service team was happy to help. We hope to see you again for future automotive needs. Take care!

- Downtown Decatur
3
Downtown Decatur

My speed metet is set to kilometers instead of regular meters and the TMP light sign is still coming on. This is the third time I have had to come to get this corrected.

2
Downtown Decatur

Tire prices were competitive but the discounts offered come with a lot of extra hoops by applying for a separate credit card. After getting approved, you find out that the discounts promised will come on the form of a cc billing credit and gift card. Applying for the card was not easy or fast. They need to be more up front about how discounts work and better communicators of time to complete the work. Closing a tire store at 5 and my car being ready to pick up at 5 on a work day was incredibly inconvenient. Last, when I picked up my car with four new tires, the tires were dirty with glue and grease and I had to ask them to clean the tires. Not impressed with this store at all.

Ed, we apologize if there was a lack of communication, we have to follow the processes that the merchants provide in order to take advantage of those discounts or rebates. Thank you for your feedback, we are talking to the staff about doing a better job at cleaning tires up after installation. Please call 404-809-3975 if you would like to further address your concerns.

- Downtown Decatur
5
Downtown Decatur

We have used this company several times for oil changes, tire replacements, rotations, and alignments. I love that they rotate the tires for free for a lifetime, which keeps my tires in tip-top shape for longer than I normally would without this service. They are fairly accurate with their projections for when the work will be completed, as well. I recommend.

5
Downtown Decatur

Cindy and Nicole quickly diagnosed my daughter’s vehicle, gave me a good price for the work, and got it done earlier than expected. On a Saturday! The staff at this Goodyear has kept my family cars running for the past 10 years. They even know us by name.

Thank you for such a great review, Mark! We work really hard to offer the best service in the best possible environment, so I am happy to see that reflected on your last visit.

- Downtown Decatur
5
Downtown Decatur

We use DTP for oil changes exclusively for our cars off warranty. They do a great job for a fair price. We definitely trust their judgement and don’t feel hassled for unnecessary additions. If they make a suggestion for something that needs to be addressed it is legitimate. We recently went for tires. We normally go to Discount Tire. However with towing we had to pick a place closer to where we had a flat(NO SPARE in our new Kia). Their prices were competitive. I am giving 5 stars for the quality of service and customer service overall. One thing that you need to be aware of is that they do take a good deal of time to finish work. This is not the kind d of place where you want to wait. Definitely make an appointment if possible and don’t wait around.

Thank you for the 5-stars, Natalie! We appreciate your feedback and your business.

- Downtown Decatur
5
Downtown Decatur

5
Downtown Decatur

On one the most honest people

5
Downtown Decatur

Amazing customer service!! My go to tire place..