5
Downtown Decatur

Always reliable service and professional staff

2
Downtown Decatur

Tires and install were fine...seemed to take a while and when I left noticed center console open, radio station changed to easy listening and passenger seat fully reclined...seems someone took a nap while I was waiting for new tires. No explanation of work or warranty on alignment, cashier dropped a couple of f-bombs and some employee conflict in front of me. Will not be back.

LeRoy, we apologize for your negative experience. Our technician was looking for your wheel lock and we apologize that the seat was not put back properly. We will use this as a teaching experience for our team to provide our customers with a better service. We hope to see you again for the chance to provide you with the 5-star experience we are known for. If you have any questions, please give us a call at 404-809-3975. Thank you.

- Downtown Decatur
5
Downtown Decatur

I needed a tire rotation, made the appointment, left the vehicle, and picked up the vehicle about 30 minutes after the appointment start time. I have always gotten good, prompt, and courteous service at this location.

4
Downtown Decatur

I always enjoyed the service at neighborhood tire pro on clairmont in Decatur that's why I always take my car there I like the manager Cindy she's real cool I just love to experience when I take my car there

Thank you for supporting our family-owned auto shop, Randall! Cindy and the Neighborhood Tire Pros team were happy to help with your automotive essentials. We are glad you've always had a great experience at our shop and we look forward to working with you again. Take care!

- Downtown Decatur
5
Downtown Decatur

I’ve been going here for about 5 years and I am always treated with respect and never pressured into an up sale. They are trustworthy and thorough. I’ve referred a few people and they agree that the service is great and prices are reasonable. I only have good things to say about the staff and service.

Jamie, thank you for taking the time to share your experience with us. We are proud to earn your continued trust and support for our family-owned shop. Our team is honored to earn the trust of your friends and family as well. We look forward to working with you again. Take care!

- Downtown Decatur
5
Downtown Decatur

Thank you for leaving a 5-star review for us, Dana! The Neighborhood Tire Pros & Auto Service team was happy to help with your automotive needs and hopes to see you again for future needs. Have a great day!

- Downtown Decatur
5
Downtown Decatur

Great service, back on the road!

5
Downtown Decatur

Thank you so much for taking the time to leave us a 5-star review, Nichole! We're thrilled to hear that you had a positive experience at our Neighborhood Tire Pros & Auto Service location on Clairemont Avenue. Our team works hard to provide excellent service and we're glad it shows. We appreciate your support and look forward to serving you again in the future.

- Downtown Decatur
5
Downtown Decatur

I've been taking all of my vehicles here for several years and I've never been disappointed. They are fair and always do the right thing. They call and tell you all about your repairs, make recommendations and abide by what you would like to go forward with. I've never had any surprises and I've always had my vehicles returned in a timely manner.

5
Downtown Decatur

Neighborhood Tire Pros in Decatur is great. They did a warranty repair for me with no hassle. Feel like they did a great job and I am very grateful they are in my neighborhood. I trust Cindy and her staff with my car.