Suwanee, Decatur & Marietta Auto Repair

7707 reviews
5
Downtown Decatur

Great work on a new set of tires. They were professional, flexible, and friendly with scheduling and a last second change to what I wanted installed.

Thank you for the kind words, AJ! We are glad you had a great experience at Neighborhood Tire Pros & Auto Service for your new set of tires. Our team was happy to help and strive to provide professional service while being flexible with your schedule. We hope to see you again. Take care!

- Downtown Decatur
5
Downtown Decatur

My car was serviced and equipped with new tires within a reasonable time for an acceptable fee.

5
Downtown Decatur

Great!

Thank you, Kay, for the 5-star review! We are thrilled to hear that you had a great experience at Neighborhood Tire Pros & Auto Service on Clairemont Avenue. Our team works hard to provide exceptional service and we are happy to know that it made a difference. We appreciate your support and look forward to serving you again in the future!

- Downtown Decatur
5
Downtown Decatur

Thank you so much for your kind words and for taking the time to leave us a 5-star review, Tina! We are happy to hear that you had a positive experience at our Decatur location and that you appreciate the quality of our services. We strive to provide excellent customer service and we're thrilled to know that we met your expectations. We truly value your support and hope to see you again in the future!

- Downtown Decatur
1
Downtown Decatur

I have been going to this place Neighborhood Tire Pro- DTS for several years, even before it got its present name. On this last visit, my rating for customer service went way down to the lowest level! Mr Hunter was helpful in his explanations, personality, and plain good way of treating customers like he would want to be treated! Kudos to Hunter Barton! Store manager needs improvement on explanations and Golden Rule.

Laverne, thank you for choosing Neighborhood Tire Pros for the last several years. Our store manager was the only one at the shop at the time and was taking care of multiple customers at the time. Our team is always happy to answer any questions you may have regarding your repairs. If you have any questions, please give us a call at 404-809-3975. Thank you.

- Downtown Decatur
5
Downtown Decatur

I hit a pothole and got a flat tire, and they were able to replace the tire even though I had no appointment.

Thank you for taking the time to leave us a review, Lisa! The Neighborhood Tire Pros team was happy to help with the flat tire repairs and is glad we could get you back on the road quickly. We hope to see you again! Have a good weekend!

- Downtown Decatur
1
Downtown Decatur

I have been coming to this location for service on tires since I bought an entire set a couple of years ago. Repeat trips are always required to fix the wheel balancing issue. I heard all types of excuses: your rim is bent, your tire has a nail in it causing it to leak (tire pressure was at mfg. specifications), etc. They can spin a great narrative to sell more services but can't service what they sell. The tire balancing issue they have been unable to resolve, was fixed in one visit to Mavis tire. I have no reason to ever return to this location for any type of service and cannot in good conscience recommend to anyone.

We apologize for your negative experience, Frank. You have not been charged for your tire rotation and balances when you'd come in for your regular maintenance. Unfortunately, nothing was relayed to use that you were having issues and our team assumed you were coming in for your routine maintenance. We would have done further investigation during your initial visit had we known of any problems you'd been having. Please give us a call at 404-809-3975. Thank you.

- Downtown Decatur
5
Downtown Decatur

Keisha, thank you for taking the time to leave a 5-star review for Neighborhood Tire Pros & Auto Service. We are delighted to hear that you had a positive experience with us and we appreciate your support. Our team strives to provide excellent service for all of our customers and we are happy to know that we exceeded your expectations.

- Downtown Decatur
5
Downtown Decatur

Kept us informed. Friendly. Great job

5
Downtown Decatur

Great work as always

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