Downtown Decatur
While they did replace my tire which had been punctured due to a piece of metal in the road (all be it, they did not replace the tire valve cap which is technically part of the job) . Not a single technician had the balls to tell me that a homeless person vomited, did crack, and slept in my car. Not a single one of the technicians had the courage to tell me my car was defiled on their property, I don’t blame them for the vandalism of my car, I do how ever think they are all spineless for not telling me, I had multiple conversations with multiple employees and none of them said a word. Had they told immediately or even at all, I’d be singing a different tune. I had no intentions of leaving a review but since I’ve been spammed with texts requesting a review I figured the technicians just really wanted to hear from me again.
Ashley, we apologize that not all of our technicians knew of the issue and we did not communicate with you in a timely fashion. We did try calling you in order to offer up a car wash or some other concession to make this right. Please give me a call at (404) 809-3975 so we can help in some way.
- Downtown Decatur