1
East Cobb BP

Well, almost 3 months and $5000 later, car still isn't fixed. Long story short - They weren't 100% sure what was causing my issue, charged me $3000 to fix a variety of parts to potentially solve it, including putting in a right front axel at the start. Get the car back, a knocking sound suddenly appears. 3 months later, after repeatedly trying to solve the problem thinking it was something else, they tell me they noticed the axel is the wrong kind and claim they think it was the dealer we bought it from in 2016 who put it in. They claimed to try multiple new axels, knocking noise persisted, so they threw in the towel and suggested getting a new car. Took it to the dealer, they say it's the axel and want $1k to replace it. Throw in about $1k in rental car fees while dealing with this, and here we are. Congrats, I now hate my car. Good for oil changes, but I wouldn't recommend them for heavy work.

5
East Cobb BP

My daughter and I had a lovely experience at BP Car Care Pros. The service was fast and friendly, and pricing was up front and reasonable.

Thank you for sharing your experience! We are glad to hear that you and your daughter appreciated our service. We hope to see you next time!

- East Cobb BP
5
East Cobb BP

The personnel at this BP Car Care Center are always so polite & so helpful & explain what options you have to consider. Would recommend to everyone on any of your car’s needs//repairs.

Thank you for the feedback, Bill! We are glad that you were provided great service and we look forward to seeing you next time.

- East Cobb BP
5
East Cobb BP

Great, courteous and on time service. Professional as always.

Brian, thank you for taking the time to write us a review and share about your experience! We appreciate you!

- East Cobb BP
5
East Cobb BP

Thank you for the 5-stars, Raymetta! Our team was happy to work with you and we hope to see you again in the future!

- East Cobb BP
5
East Cobb BP

Thank you for the 5-stars, Raymetta! Our team was happy to work with you and we hope to see you again in the future!

- East Cobb BP
5
East Cobb BP

Quick, good service. Replaced an obscure battery for my 17 y/o car in 15 minutes.

We are glad we could help! Thank you for the review and 5-stars!

- East Cobb BP
5
East Cobb BP

Great Service!!!

5
East Cobb BP

Thank you for the 5-stars, John! We are glad to have your business!

- East Cobb BP
5
East Cobb BP

As always for 25 years they have been great

Thank you for being such a great long-time customer, Tom! We appreciate you!

- East Cobb BP