East Cobb BP
I wish they would post the hours that their emissions machine is in service and is “manned”. I went twice. The first time the emissions machine wasn’t working. The second time the person who performs the test was out to lunch. I got it done that time because by the time the oil was changed, the emissions tech was back. Also, when I asked to have my windshield fluid filled, I was told they top off all fluids. Yet, there was no windshield fluid when I turned this function on. Services: Oil change, Smog certification
Adrienne, we always want our guests to find what they need here, and we are deeply sorry to hear you had anything less than a wonderful experience with us. Addressing the emissions machine, it was down and we were working on having it fixed and back in order so it was not in use, and the second time you came in, our guy was gone at lunch but was going to be right back. We would welcome the opportunity to discuss your concerns in more detail. If you wouldn't mind, please reach out to our manager. We hope to hear from you soon. (678) 273-3540
- East Cobb BP