5
East Cobb BP

Hi, Michelle! Thank you for choosing BP Car Care Center Tire Pros for your auto service needs. We're happy to know you enjoyed five star service throughout your recent visit.

- East Cobb BP
5
East Cobb BP

I have been a regular customer at this location for almost 15 years. Very satisfied with the services l, costa and timeliness.

5
East Cobb BP

We have been bringing our cars to BP in East Cobb for the last 6+ years. The team is always professional and the work is topnotch. They have never pressured us into getting unnecessary work done, and we feel the cost is very reasonable. Thanks Justin and team for the service that you guys provide.Regards, Papini

5
East Cobb BP

Fast and friendly!

5
East Cobb BP

Thank you Jim! We appreciate your business!

- East Cobb BP
1
East Cobb BP

My 2017 Jeep had a check engine light on and was getting an engine overheating light as well when the jeep was idling. When I brought my Jeep to these guys it had 2 engine codes from diagnostic reports that included P0693 and P0480. Both of these are described as cooling fan control circuits in the diagnostic report. After I left the Jeep with them they called me and said I needed the fans replaced. They charged me around $900. I got the jeep back and within a day the check engine light came back on. And the engine overheating light is coming on when the jeep is idling. And the diagnostic report is exactly the same codes P0693 and P0480. I brought the Jeep back to them. They kept it for a day and a half and told me they wanted to replace more stuff at more cost to me. The way they described what was going on sounded like they were guessing. In my opinion these guys do not know what they are doing. They should have told me that this was out of their wheel house. They ripped me off. Now I am out $900 and am taking the Jeep somewhere else. I would advise anyone to steer clear of this business.

Richard, we're sorry we could not provide you with the resolution you were looking for. We're also very disappointed to know that, even after a thorough explanation of our diagnostic findings, repair recommendations, and services rendered you still didn't feel confident in our knowledge and skills. We can assure you that we did everything in our power to provide you with excellent auto care. We understand and respect your decision to take your vehicle to an alternate shop and we hope you're able to find a new facility you enjoy working with. Best of wishes from our team here at Neighborhood tire Pros.

- East Cobb BP
5
East Cobb BP

Thanks for allowing us to service your vehicle, Jim! We're happy we could make your visit a five star experience.

- East Cobb BP
5
East Cobb BP

Thanks for rating our team and service five stars, Paul!

- East Cobb BP
5
East Cobb BP

They have been taking care of my personal vehicles for the last 7 years. Having them check in from time to time via text to help me remember to schedule my normal car maintenance is amazing. They are easy and friendly to deal with. I moved a little further away a couple years ago, but I still prefer to make trips back to the old neighborhood to make sure my car is taken well care of.

5
East Cobb BP

We were in town visiting my dad for Thanksgiving when we discovered our van leaking oil. Turns out we had a cracked oil filter housing. I took it into BP Car Care Center early on Saturday. Tim (I think), assisted me. I explained that the problem was covered by our warranty and that we needed to either get the car repaired by the end of the day (we had to leave the next day) or know with enough time to take it somewhere else. They worked fast and kept in contact with us so that we had our van back by 2 that afternoon. During the entire process, everyone I talked to was professional and courteous. Highly recommend for your car maintenance needs!

Your recommendation means a lot to us, CW M! Thank you for allowing us to care for your Van while you were visiting family for the holiday. We hope you had a safe and enjoyable trip home.

- East Cobb BP