Suwanee, Decatur & Marietta Auto Repair

Fast and friendly!

My 2017 Jeep had a check engine light on and was getting an engine overheating light as well when the jeep was idling. When I brought my Jeep to these guys it had 2 engine codes from diagnostic reports that included P0693 and P0480. Both of these are described as cooling fan control circuits in the diagnostic report. After I left the Jeep with them they called me and said I needed the fans replaced. They charged me around $900. I got the jeep back and within a day the check engine light came back on. And the engine overheating light is coming on when the jeep is idling. And the diagnostic report is exactly the same codes P0693 and P0480. I brought the Jeep back to them. They kept it for a day and a half and told me they wanted to replace more stuff at more cost to me. The way they described what was going on sounded like they were guessing. In my opinion these guys do not know what they are doing. They should have told me that this was out of their wheel house. They ripped me off. Now I am out $900 and am taking the Jeep somewhere else. I would advise anyone to steer clear of this business.

They have been taking care of my personal vehicles for the last 7 years. Having them check in from time to time via text to help me remember to schedule my normal car maintenance is amazing. They are easy and friendly to deal with. I moved a little further away a couple years ago, but I still prefer to make trips back to the old neighborhood to make sure my car is taken well care of.

We were in town visiting my dad for Thanksgiving when we discovered our van leaking oil. Turns out we had a cracked oil filter housing. I took it into BP Car Care Center early on Saturday. Tim (I think), assisted me. I explained that the problem was covered by our warranty and that we needed to either get the car repaired by the end of the day (we had to leave the next day) or know with enough time to take it somewhere else. They worked fast and kept in contact with us so that we had our van back by 2 that afternoon. During the entire process, everyone I talked to was professional and courteous. Highly recommend for your car maintenance needs!

I called them on a Saturday morning before my daughter was set to drive over 300 miles back to college the next day, and they cheerfully told me to bring the car on in. They were able to diagnose the initial problem and repair it for me the same day, and they did an alignment that I called and asked them to do later in the day. All work was done well and with a smile. I would definitely come back to the shop again.

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