Memorial Drive
Had an unfortunate experience with this location. My sister took my car in and replaced four tires, oil filters, and brakes for a total of $1064.14 and had a fine experience. Unfortunately, I had a bike rack covering the spare tire, so they were not able to replace it with the best of the four tires they removed, but said we could come back at a later date and do that. I live abroad, so wasn't able to give her the key to the bike rack until nearly two months later, as we're in the middle of a pandemic and travel from abroad is extremely limited. When I got home I told her I would get the spare mounted, but when I came in - the tech behind the counter immediately accused me of being a crook, by say "this was over two months ago - I don't know where you got this tire from - you might have gone out and gotten a tire and then asked us to mount it - you have to pay for it". He then asked if I wanted to speak to a manager, and I said yes. He did not let me, however - and spoke to the manager himself. The manager made snide remarks under his breath and told him to give me a $5 discount on the service. I'm amazed to hear that the best they can imagine out of humanity is that we would come in and spend $1064.14 only to later come in with an elaborate backstory just to save $25. This kind of rude disloyal behavior makes me sick. Would've taken them 10mins and zero dollars to mount the tire and we world always have come back since we live just around the corner. Instead, they chose to accuse me dishonest behavior and not stand behind their own work. Pick any other store - these guys don't deserve your business. I'll give my $25 (and the next $1000) to someone kinder.
Daniel, please give us a call at (770) 875-8282 at your earliest convenience so that we can further discuss this with you. We will hope to hear from you very soon.
- Memorial Drive