Reviews - "Memorial Drive" Location - Page 112

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C King

6/27/2021

Memorial Drive

I came here for a oil change on my car and was told that it will be a two hour wait. I agree to wait, at the time it was 12noon and it’s 3:23pm and my car still isn’t done being serviced. On top of that no one came to update me or follow up with me the status on the service of my car. When I inquired with them front desk the two mechanics had a very nonchalant attitude. I’ve had my car serviced at the dealership several times before, and had wonderful service...This establishment is Unprofessional and Inconsiderate. Someone also need to emphasize time management on services and customers time. I won’t be bring my business here again.

We're sorry to hear you were dissatisfied with our services, C. Thank you for bringing this to our attention so we can work to improve our customer experience. If you'd like to discuss your recent visit further, please contact our Operations Manager, Elvis, by calling 770-325-2211.

- Memorial Drive

Amy Martin

6/27/2021

Memorial Drive

I was extremely impressed with Tire Pros. I was in a huge hurry because I had 2 flat tires and needed to get to work ASAP. They were polite and thorough and very kind. I would recommend them to all of my family and friends.

Your recommendation means a lot to us, Amy! Thank you for choosing Neighborhood Tire Pros & Auto Service for your flat tire repair.

- Memorial Drive

Mattie Truitt

6/27/2021

Memorial Drive

Great service I had a flat tire and it was almost closing time. I was willing to just do one new tire because they were closing soon. But they were able to do all four in a timely manner.

Thank you for the generous feedback, Mattie! It was a pleasure working with you and we're happy we could assist you with your flat tire replacement. We hope the new tires are performing well for you! If there's anything else we can assist you with, please don't hesitate to call us. Thanks again for choosing Neighborhood Tire Pros & Auto Service!

- Memorial Drive

Kaneisha Oliver

6/27/2021

Memorial Drive

Hi, Kaneisha! Thank you for taking the time to review us. If there's anything we can do to make your next visit a five-star experience, please let us know.

- Memorial Drive

Alan Lofton

6/27/2021

Memorial Drive

I think it was great service,it was quick and appreciated.

We're so glad we could provide you with efficient auto service, Alan! Thank you for choosing Neighborhood Tire Pros & Auto Service.

- Memorial Drive

Mic Mic

6/27/2021

Memorial Drive

Well I just called for information this location's customer service is iffy and lack telephone service professionalism. Before I could finish anymore questions was hung up on...my dollars will go elsewhere.

We're very sorry to hear this, Mic. Thank you for bringing it to our attention so we can take appropriate actions to improve. If you'd like to discuss your experience further, please contact our Operations Manager, Elvis, at (404) 809-3975.

- Memorial Drive

Marcia Jackson

6/27/2021

Memorial Drive

Awesome services every visit. Mitchell is very helpful. They could use an upgrade to thr waiting area

Marcia, thank you for taking the time to review us. If you have any other questions or concerns, please feel free to reach out to us! Thanks again!

- Memorial Drive

Leonard cobbs

6/27/2021

Memorial Drive

Hi, Leonard! Thank you for choosing Neighborhood Tire Pros & Auto Service. We appreciate your feedback and hope to work with you again the next time your vehicle needs service.

- Memorial Drive

Paulo C Zambianchi

6/27/2021

Memorial Drive

Hello, Paulo. We've attempted to investigate your experience in order to find a positive resolution for you, but have been unable to find any automotive service history within our company's system. Was your recent visit booked under a friend or family member's name? If you're willing, please contact our Operations Manager, Elvis, by calling 770-325-2211. Thank you.

- Memorial Drive

Billy Samuels

6/27/2021

Memorial Drive

Thank you for choosing Neighborhood Tire Pros & Auto Service, Billy. We're glad to see you were satisfied with our service and enjoyed your recent visit. We appreciate your five star rating and hope to work with you again in the future.

- Memorial Drive

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