Suwanee, Decatur & Marietta Auto Repair

Last week I brought my 2011 GMC Acadia in to have a wheel alignment done. I had just picked my vehicle up from the service department of a certain Chevrolet dealership in Buford. The dealership had just replaced the steering rack and pinion. They highly recommended me purchasing a $100 wheel alignment in addition even though I told them setting the toe is part of the job and should not be billed separate. They claimed they did not perform that necessary task, so I said I would take it somewhere else. Enter Neighborhood Tire Pros; Not only did the managers, Kyle and Jason treat me courteously and patiently, they matched the best price in town. Even better, is that they examined my vehicle immediately and showed that the dealership had already done the work which they billed to the warranty company and was now trying to get me to pay for so that they could charge double. I was in and out in less than 20 minutes. Kyle and Jason have earned my loyalty as a customer indefinitely due to their integrity, professionalism, and courtesy!

worst customer service...if you value your time don't come here.

Waited a whole hour on an oil change, told me i had a leak, and they WOULD NOT work on it because they couldnt OPEN the hood. These "mechanics" routinely perform with laziness and incompetence.

BY FAR THE WORST tire shop I have been to in 35 years of driving! Hostile and rude manager (Jessie) with no desire to help resolve a warranty issue. Useless! Went to Kauffman Tires rather than spend another dime with these clowns! Save yourself some headaches - DO NOT USE NexTire

I don't like them either, but when they're near by, it's just so easy to take the car there sometimes. Yes, they do not have great customer service, and Yes, they charge more than anyone else for tires, BUT...I have also taken a car there that had problem after problem with another mechanic, and they fixed it for good, and car has been running fine for over a year, without any issues. I wish they would get it together, and keep hoping they will....

Let's face it, a lot of mechanics will try to rip you off by offering you unnecessary repairs and services, but at least they won't ADD more damages to your car. Call me stupid, but I decided to bring my car here after they somehow damaged the electrical system on my car. This time, they tried to replace a key part in my car's suspension (which I doubt I really needed). Now my car makes this loud noise from the tires every time I go over even the smallest bump. DO NOT take your car here. The workers there are the retards that dropped out of high school and probably need money to get high. They suck at fixing cars. I suggest you pay a little extra at the dealership for them to actually FIX something (even if you don't need it)