5
Suwanee

I went in to get my emissions control done. It was friendly and most importantly fast !

5
Suwanee

We have been here with our two cars a few times. The first time we ever went we took our car to another mechanic before we had work done to get a second quote and Tire Pros was significantly better. The staff is helpful and honest. When we were unsure what work we wanted to put into an old car they were kind, and helped create a plan of what made sense that we could afford. They also do a good job of being done with the car in the time estimate they say, which is helpful for planning when you have a family and being without a car is hard. We will continue to use this mechanic for our car needs and recommend it to others. I know one of our neighbors also only comes here for their car needs, as they recommended them to us.

Thank you so much, Alanna, for taking the time to share such a lovely review. We always strive to provide our customers with honest and reliable car care, and it's great to know that you have found us trustworthy. We truly appreciate your loyalty. We look forward to serving you and your cars for many years to come! Take care!

- Suwanee
5
Memorial Drive

I always get my cars service with good year and I'm glad they are part of AAA cause I have that too

2
Downtown Decatur

We are saddened to hear you had a negative experience at our shop, Tazbin. Unfortunately, we couldn't find your information in your system. Please give us a call at 404-809-3975 and we'd be happy to assist you.

- Downtown Decatur
5
Downtown Decatur

My appointment was handled in a timely, professional manner and I was pleased with information and service zi received.

5
Suwanee

I got something in my tire the night before and it caused my tire to go flat. Got the spare tire on and took the flat tire to them early the next morning and left my car with them. They checked my flat to see if it could be plugged or if I would need a new tire. I kinda knew I would need a new one as I could see that there was a big utility blade in my tire but I appreciate that they looked. They let me know I needed a new tire and the cost. I told them to please go ahead and they called me shortly to let me know my car was ready. I really appreciate that they cared about me and my predicament and got me on my way in a very timely manner and at a fair price. Thanks!

Thank you for the kind words, Melinda! We are sorry we were unable to repair your tire, but glad we could fine a replacement that fit your budget and get you back on the road safely. The Neighborhood Tire Pros team was happy to help and we hope to see you again. Take care!

- Suwanee
4
Downtown Decatur

Service was good. Need to do better with time.

Tonya, we are glad you had a good experience at our shop. The Neighborhood Tire Pros & Auto Service team was happy to help and we hope to see you again for future service needs. Take care!

- Downtown Decatur
5
Suwanee

Always quick, efficient and effective service with personable advisors.

Brian, thank you for your glowing review and outstanding rating! Our team at Neighborhood Tire Pros & Auto Service in Suwanee is delighted to hear that you appreciate our quick, efficient, and personable service. We pride ourselves on providing top-notch automotive services, and we're thrilled to know we've met your expectations. Thank you for choosing us and we look forward to serving you again in the future. Drive safe!

- Suwanee
5
Memorial Drive

I really appreciate the thorough assessment of my vehicle. Mitch and Corey have been consistent in their customer service over the years. I really enjoy talking shop...and football during the season! AK

1
Downtown Decatur

I have brought my car here for oil changes a couple of times due to it being walking distance from my workplace. I had my oil changed earlier in the year and they said I needed a new radiator. I took my car to my trusted mechanic who not only disagreed with the radiator diagnosis, but noted that they overfilled my oil. A friend reported the same thing happening with his car as well. Fast forward to my most recent oil change, I mentioned that they overfilled my oil and I asked them to be cognizant of that. This time they comically underfilled it, to the point where I am having to get another oil fill 3 weeks later. I won't be returning, just want other folks to know not to trust this location!

Becca, we are sorry to hear of your negative experience. Unfortunately, we are unable to find your information in our system. Please give us a call at 404-809-3975 and we'd be happy to assist you.

- Downtown Decatur