5
Memorial Drive

Hi, Holly! Thank you for choosing Neighborhood Tire Pros & Auto Service for your vehicle's service needs. We hope you'll come work with us again in the future.

- Memorial Drive
4
Downtown Decatur

Thanks for awarding us a positive rating, Larissa! We appreciated the opportunity to service your vehicle and hope to see you again the next time it needs tires, service, or repair.

- Downtown Decatur
5
Downtown Decatur

Good service for all sorts of repairs by knowledgable mechanics.

5
Memorial Drive

Very complete and very friendly, knowledgeable 👍

We appreciate your kind words and support, Stanley! Thank you for choosing Neighborhood Tire Pros of Avondale.

- Memorial Drive
5
Downtown Decatur

Great service and good prices. They are my go-to place for tires and automotive repairs.

1
East Cobb BP

My 2017 Jeep had a check engine light on and was getting an engine overheating light as well when the jeep was idling. When I brought my Jeep to these guys it had 2 engine codes from diagnostic reports that included P0693 and P0480. Both of these are described as cooling fan control circuits in the diagnostic report. After I left the Jeep with them they called me and said I needed the fans replaced. They charged me around $900. I got the jeep back and within a day the check engine light came back on. And the engine overheating light is coming on when the jeep is idling. And the diagnostic report is exactly the same codes P0693 and P0480. I brought the Jeep back to them. They kept it for a day and a half and told me they wanted to replace more stuff at more cost to me. The way they described what was going on sounded like they were guessing. In my opinion these guys do not know what they are doing. They should have told me that this was out of their wheel house. They ripped me off. Now I am out $900 and am taking the Jeep somewhere else. I would advise anyone to steer clear of this business.

Richard, we're sorry we could not provide you with the resolution you were looking for. We're also very disappointed to know that, even after a thorough explanation of our diagnostic findings, repair recommendations, and services rendered you still didn't feel confident in our knowledge and skills. We can assure you that we did everything in our power to provide you with excellent auto care. We understand and respect your decision to take your vehicle to an alternate shop and we hope you're able to find a new facility you enjoy working with. Best of wishes from our team here at Neighborhood tire Pros.

- East Cobb BP
5
Suwanee

Thank you for awarding our team a five star rating, Karen! We hope to see you again the next time your vehicle needs maintenance or repair.

- Suwanee
2
Downtown Decatur

Salesperson not very friendly? She spoke really harshly when I inquired about the fluid levels in the car. I've taken my car there before for oil changes and was time for the 5,000 mile check up. So I dropped my car off at the store expecting to have the oil change tires rotated and balance and all of the other fluid level checked and topped off. When I picked up my car from the store before I left I checked the levels of fluids the brake fluid was low power steering fluid was still low and the water reservoir level is low. So I asked to sale person about this and she replied we don't top off the fluids for those systems to do that would indicate there was be a leak. She did not expound or offer any resolution to that situation. Not sure what I expected but I did not expect that response I wanted my car to be fully performing to the maximum for this road trip. But thank you all for listening I would really consider hard returning to that store

Hi, Ralph! Thank you for choosing Neighborhood Tire Pros and sharing your honest feedback with us. If you'd like to share more details about what we could've done to make your recent visit a more positive experience, please contact our Operations Manager, Elvis, by calling 404-809-3975. We appreciate the opportunity to service your vehicle and hope to do so again in the future.

- Downtown Decatur
5
East Cobb BP

Thanks for allowing us to service your vehicle, Jim! We're happy we could make your visit a five star experience.

- East Cobb BP
5
Suwanee

Good service and fair price