5
Downtown Decatur

Cindy was friendly and quick to respond to my inquires. She and her team were able to assess my car quickly. I went in there to get brakes and new tires, but after the assessment she said my brakes were good. I feel like other places would have changed the brakes anyway just for the profit. Thanks Cindy and your team for your honesty and helping me out with my car needs!

Thank you for your feedback! Our main concern has always been the safety and satisfaction of our customers. We’re glad to hear we have delivered that. Thanks again!

- Downtown Decatur
5
Downtown Decatur

Was told a 2 hours wait time. Was done in less that time with additional things added that wasn't stated at the beginning

Jackie, thank you for the great review. Our goal is to provide our customers with an unbeatable experience every time!

- Downtown Decatur
5
Downtown Decatur

I had two new tires put on our car. They were very helpful with guidance as to a good value tire to purchase. The work was done quickly (within 1 1/2 hours) and everyone was very professional.

5
Downtown Decatur

5
Downtown Decatur

Great customer service!

That's our goal! Thank you!

- Downtown Decatur
5
Downtown Decatur

We appreciate you as a customer and look forward to having you back in the future.

- Downtown Decatur
5
Downtown Decatur

We have been customers for several years-- oil changes, brake work, tires and more. Their prices have been reasonable and no pressure to upsell us on additional work we didn't need at the time. We have found the staff to be professional and courteous, particularly the manager, Cindy. And the few times there were any issues later, they were reasonable in resolving them.

Thank you for the kind words, Robin! We appreciate you and your business. Please let us know if there is anything else we can do for you!

- Downtown Decatur
5
Downtown Decatur

Excellent Service! I had a tire repaired and Rome provided great service. I was back on the road faster than expected. Thanks, Rome!!

Thank you for your feedback! Our main concern has always been the safety and satisfaction of our customers. We’re glad to hear we have delivered that. Thanks again!

- Downtown Decatur
5
Downtown Decatur

Great personnel, service, and quality work! Thanks Cindy and entire staff!

We are grateful for your support! Thanks, Randall!

- Downtown Decatur
1
Downtown Decatur

We were regular customers for a long time until a new employee handling my car told me that all kinds of things were wrong with it that were not true, and charged me handsomely for "repairs." I had another mechanic inspect the car and he told me the things this store told me about the car could not be correct. Have never been back since.

Kel, we would like to learn more about your recent visit. Please give us a call so we can address your concerns. Thank you!

- Downtown Decatur