Suwanee, Decatur & Marietta Auto Repair

I’m being charged a diagnostic fee even though I told the man at desk I wanted new spark plugs. He said bc I gave him symptoms I have to get a diagnostic or they wouldn’t work on my car. I likely won’t be back even though I’ve been comfortable here for at least 4 years. I’ve gotten new tires here, catalytic converter, oil changes, loyal customer. But I’m not going to be cheated out of my money a second time. Even if it isn’t the spark plugs it’s what I want and I told him I would take the risk. Up until now it’s been a 5-star experience

Always get courteous and excellent service with these folks.

I posted yesterday and wanted to update my review. I just got off the phone with Elvis. What a great experience! He explained the miscommunication that happened yesterday. He told me to come in anytime to have my light reset. I am super impressed that he/the company reached out to me based on my initial review. It is how business should be done! I tried to update my original post but not clever enough to figure it out. Will keep working on it.

I chose location based on reviews and location. The wait was not the issue; I knew there was a number of cars. The most concerning was that I was called and informed of the problem and that my car would be ready by the time I arrived. My car was not complete. I had to ask to check out to save time and the wait was an additional 30 minutes.

Always professional, friendly and timely.

Just picked up my car having an oil change. They had charged me for a 49.95 Diagnostic TPMS system - which I was never told I would be charged for the gentleman at the counter immediately removed the charge but it left a bad taste in my mouth. Also, the oil change light remained on my entire ride home. I don't want to have to drive back to reset it- which is part of the oil change price... not the best experience. Been using these guys since the early 2000's. Would reather go to the dentist!