2
Downtown Decatur

They got the job done, but customer service is terrible. I called to talk to somebody on the phone and the same woman was rude both times. I called to make sure the time they closed was the same time on the site and she said “you already know this, we close at 6:30”. This was my first time here.

5
Downtown Decatur

Great service! Called in the morning because of vibration at under 60 mph. Able to schedule an appointment the same day. After assessment, shop recommended two new tires to replace older tires that were 7 years old. One had uneven tread wear and steel belt had become detached. Dates of new tires were within the same year and within two months of each other. Neighborhood Tire Pros honored the price match for same tires at a lower price elsewhere. Helped me to sign up for Member Rewards on the phone and used the discount that same day. Got my vehicle ready by the time we needed it to get to an appointment that afternoon. The drive on 285 stretch was smooth as silk. Great service. Thank you.

5
Downtown Decatur

Paul, thanks for the 5-star rating on your auto service visit with us!

- Downtown Decatur
5
Downtown Decatur

I have gotten my tires and car repairs at this location for 8 years, and always had a great experience.

Paul, we really appreciate the repeat business you have given us over the years! We are glad to see you have always had a great experience when visiting us for tires or car repairs.

- Downtown Decatur
5
Downtown Decatur

Steph, thank you for leaving the rating on your auto service experience!

- Downtown Decatur
5
Downtown Decatur

Penelope was amazing. Professional and worked wiith my warranty company (who was less than helpful) to get my repairs covered. I am very satisfied with the service provided.

We are glad you had a good experience working with Penelope! Thank you for leaving the review, Rachel!

- Downtown Decatur
5
Downtown Decatur

Penelope is a dream. Funny, fun, friendly and capable.

Kip, we appreciate you taking the time to leave the review! We will forward the feedback to Penelope.

- Downtown Decatur
5
Downtown Decatur

Cindy and her team are great. Very good service.

Thank you for leaving us the review, Tracy! We are glad you had a good auto service experience.

- Downtown Decatur
5
Downtown Decatur

Thanks for leaving the review, Debye. We are glad you had a good visit at our tire and auto repair shop!

- Downtown Decatur
5
Downtown Decatur

So apparently I am prone to getting flat tires but I always come to this location, they get me back on the road quick and easy! I never have to worry coming here, my car Is always taken are of everytime!

We are always happy to take care of your car and it's tires, Jah! Thank you so much for taking the time to review us. We appreciate the 5-stars and your kind words.

- Downtown Decatur