5
Downtown Decatur

Great service at this shop....they are very open about what they find, and make appropriate recommendations without being pushy. Awesome oil change service.

We appreciate you as a customer and look forward to having you back in the future.

- Downtown Decatur
5
Downtown Decatur

A very scary situation but the customer service and overall service was superb. Thanks for the speedy assistance and help provided. (Tyrone was the best) and the two young ladies working between 2:30-5

Thanks for taking the time to share your feedback with us, LaTisha! We thrive on customer reviews! See you next time.

- Downtown Decatur
1
Downtown Decatur

Initial visit was great. Purchased two tires and customer service is ok. I purchased the warranty. I got a nail in one of the tires bought it back they fixed it the next day the tire went flat. It will s no sense of urgency to make it right. Granted they are busy. Sitting here listening to the female employee making comments about the customers and correcting other employees is very unprofessional. She seems to have a strong personality but certain things should be done behind closed doors. I got here at 7:30 leaving at 10:11. No thank you for your patience, sorry for your wait, or anything. Not satisfied with their service and will not be returning.

Cynthia, we would like to learn more about your recent visit. Please give us a call so we can discuss this with you further. Thank you!

- Downtown Decatur
5
Downtown Decatur

We appreciate the 5-star rating, James. Thank you!

- Downtown Decatur
5
Downtown Decatur

The crew at NTP Decatur are always on top of their business, from the guys in the bays to the front office, they keep us running tickety-boo

Thank you for the kind words, Douglas! We really appreciate your continued loyalty and we look forward to seeing you again.

- Downtown Decatur
5
Downtown Decatur

I have had my car serviced here for the past three years. They are always extremely nice and professional. One technician in particular—Rome—checked my low pressure tires at no charge. Highly recommended.

Thank you for the great review, Christina! We really appreciate you being a loyal customer and helping to share the word about us!

- Downtown Decatur
5
Downtown Decatur

Ms. Cindy and the whole entire staff are so friendly and helpful. They provide outstanding customer service and go beyond they're position to get the job done. I would recommend them to everyone with car issues. Thank you Tire Pros!! Great Job!

Thank you for taking the time to share your feedback with us! We appreciate your review and look forward to seeing you next time you are in need of tires or services here in Decatur!

- Downtown Decatur
5
Downtown Decatur

We appreciate you as a customer and look forward to having you back in the future.

- Downtown Decatur
4
Downtown Decatur

We are proud to serve you, Julia! Thanks for the 4-stars!

- Downtown Decatur
5
Downtown Decatur

Excellent service! Everyone was so polite and kind. They were busy, but even gave me a ride home so I wouldn’t have to wait there. I was expecting to have to buy a new tire, but they repaired it and even gave me 5 dollars off as a new customer. I highly recommend and will be back. Thank you, everyone!

Thanks for the positive words, Cindy! We are happy to offer our customers 5-star service in a timely manner and at competitive prices. See you next time!

- Downtown Decatur