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5
Suwanee

Fast service and friendly help. Thank you

4
Suwanee

Good job so far

5
Suwanee

Great service! They went over and beyond what was asked and I couldn't be happier with the customer service they provided. I will be back again!

4
Suwanee

No complaints from me - these guys have been taking good care of me for 5 years now. Not the cheapest place around, but always dependable and honest when it comes to what's needed and what's a "nice to have".

5
Suwanee

Recently had my radiator changed and they did a fantastic job even price matched my regular mechanic that's 15 miles away so saved me a longer trip.

5
Suwanee

Last week I brought my 2011 GMC Acadia in to have a wheel alignment done. I had just picked my vehicle up from the service department of a certain Chevrolet dealership in Buford. The dealership had just replaced the steering rack and pinion. They highly recommended me purchasing a $100 wheel alignment in addition even though I told them setting the toe is part of the job and should not be billed separate. They claimed they did not perform that necessary task, so I said I would take it somewhere else. Enter Neighborhood Tire Pros; Not only did the managers, Kyle and Jason treat me courteously and patiently, they matched the best price in town. Even better, is that they examined my vehicle immediately and showed that the dealership had already done the work which they billed to the warranty company and was now trying to get me to pay for so that they could charge double. I was in and out in less than 20 minutes. Kyle and Jason have earned my loyalty as a customer indefinitely due to their integrity, professionalism, and courtesy!

2
Downtown Decatur

Decatur Tire & Services LLC, gained me as a customer and lost me as one in the same day. I specifically asked for my vehicle to get an oil change and spark plug replacement. 2 hours later, my car is ready. As I go to pay the bill, I noticed it looked kinda low for the services I asked for. I asked the customer rep did they replace my spark plugs, he told me no, they only changed the oil. He didn't apologize for for the mechanics forgetting to change my spark plugs or offer to take my vehicle back into the shop to finish the services I asked for. So I basically waited 2 hours for an oil change. That is poor business and I will not be back.

5
East Cobb BP

Great service and quick as well. Been here three times and they have always serviced my cars quickly and at a reasonable cost.

2
Suwanee

worst customer service...if you value your time don't come here.

1
Suwanee

Waited a whole hour on an oil change, told me i had a leak, and they WOULD NOT work on it because they couldnt OPEN the hood. These "mechanics" routinely perform with laziness and incompetence.