5
Suwanee

Thank you for providing us with positive feedback, Judy! We're happy to know you had a five-star experience at our shop and we appreciate your support.

- Suwanee
1
Downtown Decatur

No ability to customer care management. I paid for the service not a beggar. You better be a beggar to have better service in the shop. UTTERLY DISAPPOINTED + more over. I have installed tires at this shop. I felt something is wrong on my car right after the installment. What I found out was right front tire air pressure was too high. It was over 50 psi. Recommended tire pressure was 37psi and left front tire pressure was over 43 psi. I drive my car on highway mostly to commute and sometimes I do long distance drive. I do not think this shop cannot gurantee minimum safety for customer. I wonder how this shop accquired 4 star google review. For sure this shop provide cheaper price tag than other shop but I do not want to make my life and safety that cheap. *Update I saw you replied in the morning(6/8)and you look concerned but I did not get any phone call from your shop. I would not talk anything on the phone but you can use email instead. Thanks for your concern.

Hi, J.D. We've been able to find your service history and made an attempt to reach you on the phone this morning. We're hoping to speak with you about your experience so we can make the situation right for you. When you're available, please give us a call back at 404-991-3242 and ask for Cindy. Thank you!

- Downtown Decatur
5
Downtown Decatur

The service was honest and speedy. I knew exactly what the recommendations were and when I requested a tire rotation, they advised against it due to the shape my front tires are in and suggested I contact the place I bought the tires from since it is unusual for them to wear that fast. I am very pleased with their expertise and kindness.

Thank you, Victoria! We're happy to hear you were satisfied with the service provided at your recent appointment! We wish you the best of luck in reaching out to the previous shop and hope you can get your tire issue resolved. If you have any more questions or concerns, please don't hesitate to reach out! We're always here for you.

- Downtown Decatur
5
Downtown Decatur

Thank you, Wayne! We appreciate the five-star rating and look forward to assisting you again in the future!

- Downtown Decatur
1
Memorial Drive

(Translated by Google) Bad service (Original) Mal servicio

Hi Manuel. Thank you for providing us with your honest feedback. We take reviews like this very seriously, and would like to improve our service in the future. We tried looking into your situation further and were unable to find any service history under your name. Was your recent appointment scheduled under a different name? When you have time, please call us at (678) 661-3244. We hope to hear from you soon.

- Memorial Drive
5
East Cobb BP

Hi, Joslin! Thank you for taking the time to review us. We're happy to know you had a five-star experience at our shop! Thank you for trusting us to care for your vehicle, we look forward to assisting you with future repair and maintenance services.

- East Cobb BP
5
Memorial Drive

David and his crew are always on top of things. Service was great best place to go

Thank you, Steve! We really appreciate the five-star rating and time you've taken to share your kind words. It's always a pleasure working with you and we're honored to have earned your trust. Thank you for allowing us to provide you with quality automotive repair and maintenance! We look forward to seeing you next time!

- Memorial Drive
5
Suwanee

Friendly fast service at a decent price.

5
Downtown Decatur

Great service as always. Been coming here for years.

We appreciate all these years of support, Kenneth! We're also glad to know that our team continues to provide you with five-star service. Looking forward to seeing you next time! Thanks for trusting Neighborhood Tire Pros & Auto Service to care for your car.

- Downtown Decatur
5
Downtown Decatur

Thanks for the five-star rating, Varner Family! It's a pleasure working with you and we're grateful for your positive feedback!

- Downtown Decatur