5
Memorial Drive

2
Memorial Drive

I usually have a 5 star experience...but yesterday...everything I requested to be done wasnt completed....I was told after 5 hours my car was ready, but the emission had not been done. I picked up my car and looked for my emission slip and did not see it and called back up to the person who helped me. David asked me if I wanted to come back and have it done. I told him that I would come back tomorrow, since I was already at home. That was such an inconvenience....my car had stayed at the shop almost 8 hours and no one checked to see if everything had been completed. I went back today and Mitch made sure I didnt have to wait long.

We are sorry to hear that you had a poor experience at our location by wait times and but appreciate you letting us take care of your vehicle and make things right. We look forward to seeing you next time you are in need of any services or tires. Thanks again!

- Memorial Drive
5
Memorial Drive

Great Customer Service! First time visiting this store and I was very pleased with the service I received. Will recommended this store to others.

We appreciate your feedback, Regina! Your experience at our shop means everything to us. Thanks for the 5-stars!

- Memorial Drive
5
Memorial Drive

Great service. I work over the road and had a serious problem with my brakes that needed fixed pronto. They got my car in right away and got it done before closing time.

Jake, thank you for your kind words and thank you for choosing us!

- Memorial Drive
4
Memorial Drive

Alethia, thank you for the great review! We appreciate your feedback.

- Memorial Drive
5
Memorial Drive

I came in for new tires. The tires was put on. Drove home. (No highway) Got back out to test drive the new tires on the highway. Car is vibrating badly!!! I’m taking it back Monday morning. Not happy about the unbalanced of the tires. I went back this (Monday) morning and they correct the vibration and was very nice about it. Even, added something extra. I appreciate that kind of service!!!!

Thank you for the updated review. We are happy we could make things right!

- Memorial Drive
4
Memorial Drive

This is a great crew who does spectacular work. It's hard to complain about the service and the people who work here. But, they consistently quote time that in reality, should be doubled. So without a doubt bring your car here, just plan on a drop off or staying twice as long as they say it will take .

Thank you for taking the time to give us a rating, JC! Please let us know if there is anything we can do to improve your experience.

- Memorial Drive
5
Memorial Drive

Thank you for the great 5 star rating! We appreciate your feedback.

- Memorial Drive
4
Memorial Drive

They are very reasonable in price and they let you know what the problem is and how much it will cost before doing the work. Thank You

Thank you for the great feedback, Ms. Harris! We are happy to hear it!

- Memorial Drive
4
Memorial Drive

Excellent been coming years and I love it !!!people care that work there...

We appreciate you as a customer and look forward to having you back in the future.

- Memorial Drive