Suwanee, Decatur & Marietta Auto Repair

8111 reviews
5
Downtown Decatur

After gathering several estimates by phone for the purchase of four tires & alignment...I went w/ Neighborhood Tire Pros. Customer Service was exceptional & their professional service resulted in a positive experience. I highly recommend them! Earned my trust & my business.

We're honored to have earned your trust, Nadine! Thank you for choosing Neighborhood Tire Pros & Auto Service for your new tire purchase and alignment service. We're already looking forward to your next visit.

- Downtown Decatur
5
Downtown Decatur

Hi, Alan! Thank you for awarding Neighborhood Tire Pros & Auto Service of Decatur a five-star rating.

- Downtown Decatur
3
Downtown Decatur

Good customer service but the quotes they give is a little too much instead of just looking at what you ask they give a quote on everything on your car which is over whelming to think I just need little work done then to find out your whole car is about to fall apart.

We appreciate your honest feedback, Alexis, as it will help us improve our services moving forward. We try to offer our clients with a complete report so they can remain knowledgeable of all their vehicles needs. We're very sorry if this overwhelmed you! If you'd like, you can always call the shop and we'd be happy to provide you with more clear explanations for our quote items. Again, thank you for taking the time to review us! We hope you'll come see us again the next time you need auto service.

- Downtown Decatur
5
Downtown Decatur

Our team of dedicated mechanics are pleased to see you rated your visit so highly, Tanglar! Visit Neighborhood Tire Pros & Auto Service on Clairemont Avenue again when we are needed.

- Downtown Decatur
5
Downtown Decatur

George, it was a pleasure working with you and your vehicle. Do not hesitate to contact us again when we can be of further service.

- Downtown Decatur
5
Downtown Decatur

Your 5-star rating means a lot to our Neighborhood Tire Pros team, Dave! Thank you for trusting us and see you again next time.

- Downtown Decatur
1
Downtown Decatur

Shade tree mechanic. Overcharging and doing needless repairs. Car was having a vibration issue when it hit 40 mph. They gave me a quote for 2500 dollars to essentially rebuild the car's suspension. New tires, struts, bearings everything. I had doubts and went to go get a 2nd opinion. The vibration wasn't even caused by the cars suspension it was a torque conversion issue when the car went into overdrive. Hence while it only happened when I crossed the 40 mph barrier. I could have spent 2500 dollars, and the problem would not have been fixed. Glad I got a 2nd opinion from the dealership.To fix the problem I got a 200 dollar transmission flush and added 10 dollar added called magic shudder fix.

Hello, AG. We're very sorry to hear you were dissatisfied with the quote you received here at Neighborhood Tire Pros & Auto Service. We've been unable to pinpoint your service notes in our system, and we're hoping you can reach out to us directly in order to discuss your experience. When you have time, please call (404) 809-3975. We hope to hear from you soon. Thank you for providing us with your feedback!

- Downtown Decatur
5
Downtown Decatur

Thanks for the five-star review, M! We appreciate you feedback and look forward to working with you again.

- Downtown Decatur
5
Downtown Decatur

Always very professional. Always great service. Would highly recommend.

4
Downtown Decatur

Hi, Dee! Thank you for taking the time to review us. If there's anything we can do to make your next visit a five-star experience, please let us know.

- Downtown Decatur
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