5
Downtown Decatur

Thank you for taking the time to leave us a review, and for your business. We're pleased to know that our team provided you with 5-star service and look forward to serving you again.

- Downtown Decatur
5
Downtown Decatur

The interaction with Henry and the crew was excellent 👌🏾. I had visited 3 other places for tires, but I felt more comfortable with the stuff here. They gave me options and they were willing to get the job done eventhough it was around the holidays. I was willing to pay a little more for tires due to the service they offered. I will be going back to them for other things.

5
Downtown Decatur

Matt was fantastic! My headlights went out the day before a cross country roadtrip and he was able to get us in and serviced smoothly with a very quick turn around time. Since then, he has been great about following up and checking in on us. I highly recommend!

5
Downtown Decatur

Fast service provided

5
Downtown Decatur

Great job replacing brakes

5
Downtown Decatur

Quick service

5
Downtown Decatur

5
Downtown Decatur

Have used this crew and store many times - very accommodating, found and ordered tire for next day installation. Drew lead the effort, Danny verified the damage and installed, reassuring service for a busy store !

1
Downtown Decatur

If you're looking for good customer service, you will not finf it here. I dropped my car off in the morning to have a tire plugged. 6 hours later, right before closing, they had done nothing because they couldn't find the tire lock. Said 'they tried to call'. I did have one missed call, but they didn't bother to leave a message, or call back, or ask Google where the tire lock is in that car (that's how I found it). So I'm out $30 for 2 uber trips and still have a nail in my tire.

1
Downtown Decatur

I was extremely disappointed about my experience with this business. After spending almost two thousand dollars here less than two months ago, they made me wait for four hours today only to tell me my tire was unrepairable. I could’ve found this out immediately at a service station, but instead I brought it here because I was told I had a warranty. I was also misled about the terms of what the warranty covered, or I wouldn’t have wasted my time. They didn’t even have a comparable tire in stock adding insult to injury. Instead, I’m driving my kids around with a donut on my car which feels unsafe and irresponsible. The customer service was not this bad the last time I was here.