5
Downtown Decatur

Service was excellent and quick. Plan to use your business in the future.

Thank you so much for your kind words and 5-star rating, Robert! We truly appreciate your support and are thrilled to hear that you had an excellent and quick experience with us. We look forward to serving you again in the future. Drive safe!

- Downtown Decatur
5
Downtown Decatur

Thank you so much for taking the time to share your positive experience at Neighborhood Tire Pros & Auto Service, Claire!

- Downtown Decatur
5
Downtown Decatur

Neighborhood Tire Pros is a great business. Very professional and knowledgeable.

Thank you so much for your kind words and 5-star rating! We take pride in our professional and knowledgeable service, and we're glad it was reflected in your visit. Thank you for choosing us and we look forward to serving you again in the future!

- Downtown Decatur
5
Downtown Decatur

I recently used Neighborhood Tire Pros to purchase and install new tires as well as a standard oil change. They were able to set up a same day appointment and complete in less than 4 hours. They were communicative about any potential changes for labor/parts and never felt pushy when making recommendations for additional services. Overall great experience, and I look forward to using them in the future. I will also note they came highly recommended from family members and coworkers too!

Thank you, Anna, for choosing Neighborhood Tire Pros for your tire and oil change needs. We are glad to hear you had a great experience with us and we were able to exceed your expectations with our same-day appointment and timely service. We value your feedback and appreciate your trust in us. Thank you for spreading the word about our services to your family members and coworkers, we truly appreciate it! Drive safely and see you soon!

- Downtown Decatur
5
Downtown Decatur

They were able to get my vehicle in quickly, diagnose and resolve the issue.

5
Downtown Decatur

Hunter provided excellent customer service. He anticipated what needed to be done and did it quickly and efficiently. My car was ready on time and is doing great.

5
Downtown Decatur

My 2016 land rover is doing great! Thanks again for all your support guys at Neighborhood Tire Pros & Auto Service.

Thank you, An Du, for taking the time to leave us a 5 star review! We are glad to hear that our team at Neighborhood Tire Pros & Auto Service was able to ease your 2005 Jeep Grand Cherokee's pain and leave it in better condition. Thank you for choosing us and we look forward to serving you again in the future!

- Downtown Decatur
1
Downtown Decatur

Being new to this area, I had no idea where to get my vehicle serviced. I scheduled an appointment with this shop to get my wheels balanced. But they did not tighten my driver side rear tire. At all. I drove maybe 5 miles on it, I called them and told them there was a new noise and vibration, and it was horrible and different than before. It definitely wasn't there before I took my vehicle in. They were very dismissive and told me I had to bring my vehicle in a week from that day. I did a quick inspection at work, but I was inspecting under the car, not the wheel. Good thing I knew better, and I could tell something was very wrong. I did another inspection that night when I got home from work. After after another five miles on the highway, the wheel was so close to flying off that one of the lugs was gone, and three more were two rotations from falling off. We are very lucky that didn't happen, especially while driving on i-85. The next day, I called, and they sent technicians to tighten the wheel and inspect for damage. Be weary of this shop, and make sure you do an inspection of the work that they do. While I had this experience, they were very friendly and very quick. But I wouldn't trust them with actual automotive work.

Trevor, we are sorry for this issue. We did go to your house to replace any damaged pieces from the incident, and we refunded you for all the services you had with us. If you would like to discuss this further, feel free to contact us 404-809-3975.

- Downtown Decatur
5
Downtown Decatur

Have used them twice during my time as a student at Emory and they've done a great job both times. My only complaint is they do not provide shuttle service.

1
Downtown Decatur

Slow and rude. Making an appointment is meaningless.

Barbara, we apologize for any inconvenience, if you would like to discuss this further we would be happy to see if we could do anything more to help 404-809-3975.

- Downtown Decatur