5
Downtown Decatur

Great team to work with ! The courtesy is solid and the service is top notch...having been a pharmacist for 35 years, I appreciate the value of customer service, and these guys really understand what to do....

5
Downtown Decatur

Great service and communication. Fast service.

Thank you so much for your kind words, Nelson! We are glad to hear that you had a great experience with us! We appreciate you taking the time to leave us a 5-star rating and look forward to seeing you again in the future. Safe travels!

- Downtown Decatur
5
Downtown Decatur

Very helpful and friendly staff. They explained all the charges before going ahead with the work.

5
Downtown Decatur

Excellent & Fast Service. Professional Staff. My go-to!

Thank you, Donna, for taking the time to leave such a positive review! We greatly appreciate your loyalty and look forward to being your go-to for all your automotive needs. Thank you again for the 5-star rating, it means a lot to us!

- Downtown Decatur
5
Downtown Decatur

Always great service!

1
Downtown Decatur

DO NOT GO HERE. I took my car in to get an oil change and fix an issue with my brakes. I was originally told that the problem was the master cylinder and that it was going to be $700. I then get a call back 2 days later and now I’m told that both the rear calipers needed to be replaced. This would now cost me almost $1700. I didn’t think this sounded right so I called back to discuss further. The lady who I spoke with on the phone was incredibly rude and unhelpful. After another day someone else called me back and confirmed my suspicion that it was not the rear calipers. I ended up having to pay $1500 in total but when I picked up my car they had stolen all of the coins from my center console. I’m not that mad that they took $5-$10 worth of coins from my car, I’m more angry at the fact that I just spent $1500 and that still wasn’t enough apparently. There are plenty of other auto shops in Atlanta so I would highly recommend going somewhere else before you come here.

Trace, we let you know about the calipers because it was a safety concern, we then let you know that it would be best to replace the ABS module. In order to get the broken parts replaced we have to test the whole system to be sure everything is working together and that is why we had further recommendations. We appreciate your feedback and will use it to improve our communication in the future. Please feel free to call us if you would like to discuss this further 404-809-3975

- Downtown Decatur
5
Downtown Decatur

Thank you so much for taking the time to leave review us, Eric! We appreciate you.

- Downtown Decatur
5
Downtown Decatur

Thank you for the positive review, Wei Zhou! We appreciate your business and look forward to serving you again in the future!

- Downtown Decatur
5
Downtown Decatur

Great service and fast turn around!

Thank you for taking the time to leave us a great review, Lorenzo! We truly appreciate your support and look forward to serving you again in the future. Drive safely!

- Downtown Decatur
5
Downtown Decatur

I came in for new tires and had been told I needed new brakes by another provider. The service techs here checked and let me know I had 60% of my brake pads left, saving me hundreds of dollars. They changed my tires, filters, wiper blades, oil, and did an emissions test all in a few hours. Super impressed.

Thank you for your kind review, Amanda! We are so happy to hear that you had a five-star experience at Neighborhood Tire Pros & Auto Service. We are thrilled to have saved you money by checking your brake pads. We appreciate your trust in us for all your tire and auto service needs, and we look forward to serving you again in the future. Drive safely!

- Downtown Decatur