5
Downtown Decatur

Always friendly and professional.

5
Downtown Decatur

Excellent service

5
Downtown Decatur

Excellent service!

5
Downtown Decatur

The staff were very professional and the service that I had done was h done in a timely manner with what I needed done later.

We are glad to hear your service was done quickly and effectively, Johnnie. We look forward to seeing you again soon.

- Downtown Decatur
1
Downtown Decatur

This probably was one of these sleaziest experiences I've had with a mechanic. I took my car there because it was having problems accelerating. I had already gotten one diagnosis and the diagnosis here was 3x as expensive and wasn't even close to what the other mechanic said. So I drove to a mechanic that was recommended to me that was farther out. They gave the same diagnosis as the first mechanic I went to and had it fixed within that week. And they did not charge the diagnosis fee. I was really disappointed at how wrong they were with the diagnosis and how much more expensive it would have been to not actually have the issue fixed and the fact that they charged me for the diagnosis. It really made me question the ethics of this shop and how they do business.

Richard, we are sorry to hear about your experience. Our operations manager did try to call to clear up any miscommunications around your vehicle's diagnosis. We'd like to see if we can come to a resolution that works for you, if you could please call 404-809-3975.

- Downtown Decatur
5
Downtown Decatur

They were easy and professional. I’m really glad I worked through them

We are glad you chose Neighborhood Tire Pros too, Liza! Thank you for the great review.

- Downtown Decatur
5
Downtown Decatur

I am so happy we have Neighborhood Tire Pros in our neighborhood. The staff is friendly, the prices are reasonable and the technicians are honest. Cindy is my go to resource anytime I need work or maintenance on my car. A big shout out to Hunter too!

5
Downtown Decatur

Timely service, friendly people, fair price, excellent work. Can't ask for more. Thanks.

1
Downtown Decatur

Went to this location for a oil change, they said the car will be ready in 3 hours, I checked back after 5 HOURS, they never even looked at the car!!!! I just left & changed the oil myself!!!! They need major improvement on customer service 🫤

Darren, we are sorry to see your review, but we do not have a record of your visit. If you can please call 404-809-3975 so we can understand what happened and see if we can come to a solution that benefits you.

- Downtown Decatur
5
Downtown Decatur

Thank you, Akpo! We appreciate the review and look forward to seeing you again!

- Downtown Decatur